Consumer Guides

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  1. Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong  
  2. The Undercover Economist: Exposing Why the Rich Are Rich, the Poor Are Poor--and Why You Can Never Buy a Decent Used Car!  
  3. Crunch: Why Do I Feel So Squeezed? (And Other Unsolved Economic Mysteries)  
  4. Aircraft Ownership: A Legal and Tax Guide: 1st Edition (6/26/2003)

    List Price $57.00

    Publisher: McGraw-Hill Professional Publishing

    Format BN.comUsed/New from
    Other Format $33.47 (Save 41%) $11.99
  5. Luxury Fashion Branding: Trends, Tactics, Techniques  
  6. Satisfaction: A Behavioral Perspective on the Consumer  
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