Customer service

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  1. Raving Fans: A Revolutionary Approach to Customer Service
    Raving Fans: A Revolutionary...Ken Blanchard
    Hardcover $16.08
  2. The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business  
    The Innovator's Dilemma: The...Clayton M. Christensen
    Paperback $13.58
    NOOK Book $10.43
  3. Setting the Table: The Transforming Power of Hospitality in Business  
    Setting the Table: The...Danny Meyer
    Paperback $12.54
    NOOK Book $10.99
  4. The Customer Rules: The 39 Essential Rules for Delivering Sensational Service  
    The Customer Rules: The 39...Lee Cockerell
    Hardcover $13.05
    NOOK Book $11.99
  5. People Love You: The Real Secret to Delivering Legendary Customer Experiences
    People Love You: The Real...Jeb Blount
    Hardcover $14.50
  6. The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the
    The Nordstrom Way to Customer...Robert Spector
    Paperback $14.78
  7. Outstanding: 47 Ways to Make Your Organization Exceptional  
    Outstanding: 47 Ways to Make...John G. Miller
    Hardcover $18.98
    NOOK Book $17.99
  8. Setting the Table: The Transforming Power of Hospitality in Business
    Setting the Table: The...Danny Meyer
    Hardcover $19.40
  9. Beyond Viral: How to Attract Customers, Promote Your Brand, and Make Money with Online Video
    Beyond Viral: How to Attract...Kevin Nalty
    Hardcover $16.70
  10. Managing Knock Your Socks Off Service  
    Managing Knock Your Socks Off...Chip R. Bell
    Paperback $13.53
    NOOK Book $10.48
  11. Clients First: The Two Word Miracle
    Clients First: The Two Word...Joseph Callaway
    Hardcover $15.16
  12. The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!
    The Ultimate Online Customer...Marsha Collier
    Hardcover $23.19
  13. The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company  
    The New Gold Standard: 5...Joseph Michelli
    Hardcover $17.73
  14. Tuned In: Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs
    Tuned In: Uncover the...Craig Stull
    Hardcover $20.50
  15. Customers for Life: How to Turn That One-Time Buyer into a Lifetime Customer  
    Customers for Life: How to...Carl Sewell
    Paperback $14.99
    NOOK Book $13.99
  16. The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
    The New Gold Standard: 5...Joseph A. Michelli
    Hardcover $17.73
  17. Customer Service: Career Success Through Customer Loyalty
    Customer Service: Career...Paul R. Timm
    Paperback $91.25
    NOOK Study $57.35
  18. Outside In: The Power of Putting Customers at the Center of Your Business
    Outside In: The Power of...Harley Manning
    Hardcover $15.88
  19. When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market  
    When Fish Fly: Lessons for...John Yokoyama
    Hardcover $13.05
    NOOK Book $10.18
  20. How to Win Customers and Keep Them for Life, Revised Edition
    How to Win Customers and Keep...Michael LeBoeuf
    Paperback $10.89
  21. Zingerman's Guide to Giving Great Service  
    Zingerman's Guide to Giving...Ari Weinzweig
    Hardcover $13.31
    NOOK Book $12.31
  22. 1,001 Ways to Keep Customers Coming Back: Wow Ideas That Make Customers Happy and Increase Your Bottom Line  
    1,001 Ways to Keep Customers...Theodore B. Kinni
    Paperback $16.95
    NOOK Book $12.99
  23. The Art of Client Service, Revised and Updated Edition: 58 Things Every Advertising & Marketing Professional Should Know  
    The Art of Client Service,...Robert Solomon
    NOOK Book $15.99
  24. Design like Apple: Seven Principles for Creating Insanely Great Products, Services, and Experiences
    Design like Apple: Seven...John Edson
    Hardcover $18.24
  25. The Relationship Edge: The Key to Strategic Influence and Selling Success
    The Relationship Edge: The Key...Jerry Acuff
    Paperback $15.53
  26. The Art of Client Service, Revised and Updated Edition: 58 Things Every Advertising & Marketing Professional Should Know  
    The Art of Client Service,...Robert Solomon
    Hardcover $16.98
    NOOK Book $15.99
  27. Customer Satisfaction is Worthless, Customer Loyalty is Priceless  
    Customer Satisfaction is...Jeffrey Gitomer
    NOOK Book $9.99
  28. Customer Service For Dummies
    Customer Service For DummiesKaren Leland
    Paperback $13.41
  29. The Customer Signs Your Paycheck  
    The Customer Signs Your...Frank Cooper
    Paperback $16.95
    NOOK Book $10.33
  30. The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
    The Cult of the Customer:...Shep Hyken
    Hardcover $15.36
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