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CHAPTER 1
IT had just been one of those days.
The boss was out of town, so responsibility for overseeing the entire 180-person AMETEK Dixson manufacturing plant in the Orchard Mesa district on the southern industrial fringe of Grand Junction, Colorado, had been passed along to Michael Blagg, the factory's director of operations.
Mike Blagg was the kind of capable, detail-oriented manager who would handle anything you asked him to do, so the small executive cadre at the plant didn't question whether he could cope with a few days' worth of extra duties, but at the same time there were some lingering doubts about whether Mike really had what it took in the long run to make it in the corporate world.
It seemed like an odd issue to be dogging a man who, at 38 years of age, had already been around the world, with an impressive record of accomplishments. Mike had graduated from Georgia Tech with a degree in nuclear engineering, and joined the Navy in 1985. During Desert Storm, he'd done two tours of duty as a pilot on Seahawk antisubmarine helicopters in the Persian Gulf and risen to the rank of lieutenant commander. He'd spent the last years of his naval career on the aircraft carrier U.S.S. Kitty Hawk as a flight deck officer, where he'd supervised over 20,000 launches and landings of multi-million-dollar military aircraft without a single incident.
Mike's decision in 1995 to leave the Navy and switch to civilian life had come as a surprise to his comrades on the "Battle Cat," as the sailors liked to call the Kitty Hawk. They felt confident that he had the dedication and leadership qualities that could have eventually made him a flag officer in the fleet if he'd stayed in the military.
Leaving the Navy after a decade of service had required some soul-searching on Mike's part, but he was in his early 30s, and Jennifer, his wife of four years, was having some difficulties with her first pregnancy. Mike knew that he'd been changing, maybe even evolving, largely thanks to Jennifer, who had lured him away from his younger, hard-partying Navy days. He'd been drawn further into Jennifer's world of evangelical Christianity, with its emphasis on family values, and he knew that the skill sets he'd picked up in his fast-paced, life-and-death naval aviation career should be saleable ones in the business world.
Mike took to studying the principles of "lean manufacturing" — originally a Japanese concept pioneered at Toyota, where workers zealously sought to reduce waste and defects in order to maximize product "flow" and, of course, profits — and he worked at it with the same dedication and attention to detail that he used looking for antiship mines and enemy submarines in his helicopter out in the middle of the Persian Gulf at night.
When friends asked him what he did now, he would say he was a trouble-shooter, a problem-solver with "a black belt in lean manufacturing."
Yet even way out here, in his new job amongst the remote high desert plateaus on the Western Slope of the Rocky Mountains, working for a company that was making over a billion dollars a year selling gauges and instrument clusters that were installed in the dashboards of large trucks and heavy machinery all over the globe, Mike still couldn't shake the impression among some of his colleagues that his heart just wasn't in it.
For all of the business world's alleged enlightenment about "work-life balance" and the host of other buzzword-heavy concepts whose time had supposedly come, there was still a view that Mike was really more of a family man than a company man. His last job performance rating had just been "acceptable," and it was little things that were contributing to the impression of Mike as an executive who somehow was less than committed. Little things like what he was doing on the afternoon of November 13, 2001, as he strolled out the front doors of the factory clutching his car keys before most of his line workers had even punched out.
It wasn't as if Mike was scooting out early on just any old routine day at the plant. AMETEK Dixson was in the midst of merging some of the Colorado location's operations with a newly acquired factory down in Mexico, and several pieces of the Grand Junction facility's assembly line were about to be shipped south of the border. Tractor-trailers were scheduled to pick up the equipment later in the week, and numerous items needed to be inspected, packed, and recorded in order to ensure their smooth passage through Mexican customs.
While the rest of the merger process was underway, Mike and other members of the Colorado staff were also taking a crash course in the new software system that the Mexican factory used to manage their workflow. And though he was in charge of the factory and its special projects in the midst of this particularly busy week, Mike did what he did most afternoons right after four o'clock — he grabbed his coat and headed for home.
Any number of hard-charging business people might have debated Blagg's priorities that afternoon, but on one level, Mike really didn't care. If he'd wanted to prove to other people that above all else, he was a loyal team player, he could have kept right on signing up for tours in the US Navy. Mike had long since decided that, because he arrived early and took his lunch at his desk most days, he'd earned the right to leave mid-afternoon in order to be back home in plenty of time for dinner and a reasonable evening spent with Jennifer and their 6-year-old daughter Abby.
Besides, at that moment on this particular Tuesday afternoon, Mike was actually more distracted by a nagging concern over Jennifer and Abby than anything that was going on at work.
On most days, Mike had time to squeeze in two or three phone calls to Jennifer: first as a gentle double-check to see that she and Abby had actually gotten out of bed on time, so Abby wouldn't be late to her Christian school across town; then maybe a quick hello around noon; and sometimes a brief check-in right before Mike left for the day, so Jennifer could firm up plans for the family dinner. But today had been different. Despite six or seven tries, Mike couldn't get Jennifer on the phone. He'd ended up getting the answering machine and he left messages, but still she hadn't called him back.
During the morning, Mike hadn't been overly concerned. By the time the afternoon rolled around, things at the busy plant had been sufficiently distracting that he hadn't had time to be much more than puzzled by the lack of response to his calls. But now, driving home, he had time to wonder. Mike couldn't recall a previous workday ever going by without his being able to connect with Jennifer.
As the years passed, Mike had become more and more of a worrier, and the terrorist attacks at the World Trade Center and the Pentagon just two months earlier certainly hadn't helped calm him any. The general sense of anxiety that had rippled across the United States in the wake of September 11 was still being felt — even clear out here in just about the last place Al-Qaeda would ever get around to attacking.
After 9/11, Mike had starting putting together a disaster plan for Jennifer. His job regularly required him to fly, so he thought it was the prudent thing to do. He typed up all of their emergency phone numbers, banking data, and insurance plans, and when he'd completed the fourth and final draft, he signed the document cover with the words, "I love you Jennifer. This should be all the information you need in case of a disaster."
Mike took a deep breath and decided to put all the missed calls out of his mind. Things were fine. If he hadn't been caught up in an especially hectic day at work, he would have had time to make even more calls and then he would probably have gotten through. He would be home soon enough and Jennifer would probably have some funny anecdote that would explain what had come up to detain her and Abby ... perhaps an unplanned lunch with friends that evolved into a shopping trip downtown. Mike knew there'd be an explanation. He would just have to wait and hear it.
CHAPTER 2
MIKE'S drive home from work each day took only eleven minutes, but his route wound right past the heart and soul of Grand Junction — where the mighty Colorado River is joined by the Gunnison, its fifth-largest tributary. The juncture of those two rivers, which Mike could see just over the edge as he crossed the Fifth Street Bridge, was the "grand junction" for which the town is named.
Ironically, the actual junction is one of the least grand vistas in an area that is so thoroughly surrounded by spectacular mountains, cliffs, and mesas that guidebooks quickly run out of adjectives ("majestic," "awe-inspiring," "jaw-dropping") to describe them all.
The town's name actually made more sense a century-and-a-half ago, when the early settlers referred to the upper reaches of the Colorado as "the Grand River."
In the 1800s, the river called the Colorado actually began in Moab, Utah, where the Grand River joined with the Green River and continued westward toward the Grand Canyon. After Colorado became a state, it was noted that the river bearing its name did not run within its boundaries so in 1921, acting at the request of Colorado's governor, Congress corrected that indignity and renamed the entire length of the Grand River the Colorado as well. Overnight Grand Junction and the Grand Valley had the distinction of being named for something that no longer existed.
The mighty Colorado roars down through the Rockies confined by the breathtaking scenery of Glenwood Canyon's steep and towering pink-, orange-, salmon-, and red-tinged cliffs before twisting out from the mountains and snaking its way into a ten-mile-wide valley that it literally took millennia to carve for itself.
The Grand Valley stretches over 30 miles from the base of the Rockies downward and westward clear to the Utah border. Because of the valley's extremely arid high desert climate, it's impossible to overstate the significance of the river that created it, and which to this day allows it to support any life at all from a jackrabbit on up to the 42,000 people who live in the eleven-mile-long, nine-mile-wide oval-shaped area of the valley floor that is the city of Grand Junction.
No matter where you stand within the Grand Valley, no matter what direction you face, there is always something large and amazing looming on the horizon. The majestic peaks of the Rockies might be just a few minutes to the east, but you can't see them from Grand Junction, because rising nearly 12,000 feet up into the foreground is the world's largest flat-topped mountain — the Grand Mesa — which covers fifty square miles of western Colorado. To the north of town, the Bookcliffs rise abruptly, the regular undulating vertical channels worn down their sandstone faces giving them their name, since they resemble a libraryshelf full of leather-bound books. The bookend at the easternmost limit of the Bookcliffs is the distinctively dome-shaped Mount Garfield, which serves as the main landmark on Grand Junction's northeastern skyline. If you followed the Bookcliffs west as they march along the northern edge of the Grand Valley looking for their end, you would have to run clear out to Price, Utah, more than 180 miles away.
The southern boundary of Grand Junction's downtown is formed by one of the gentle curves in the Colorado River, and just beyond it, the rolling hills again begin to climb rapidly westward from the Gunnison River Valley until they reach the upthrust cliff walls of the 20-million-year-old Uncompahgre Plateau. When the light hits them, the deep pink striated cliffs glow with just a hint of red.
Mike's brief commute took him through a small corner of downtown Grand Junction that was nonetheless the historic city center, passing near the abandoned railroad station — a lonely masterpiece of Renaissance Revival architecture, where so much of the town's history had come and gone for over a century, and skirting the end of Main Street, where wide and winding pedestrian-friendly sidewalks that meandered among eccentric sculpture gardens had helped revitalize and restore hundred-year-old buildings that once supplied the boom-and-bust farming and mining economies by turning them into shops, restaurants, and sidewalk cafes.
Time and time again over the decades, Grand Junction has been forced to reinvent its very reason to exist as the main economic focus has shifted from cattle to peaches to uranium and a host of other minerals, to experiments with shale oil and natural gas drilling, and most recently to wineries and tourism.
Mike skimmed right along the edge of the downtown and turned back to the southwest across another unremarkable highway-style bridge spanning the river, this time ending up on the far side of both the Colorado and the Gunnison, headed straight up a road named Broadway into the hilly country known as the Redlands.
The Redlands were a new part of the Grand Junction scene, running along for several miles in between the Colorado and the remaining massive landmark on the Grand Junction skyline — the otherworldly rock formation of cliffs, canyons, arches, and spires known as the Colorado Monument.
In the Redlands, new homes were appearing year after year in what had once been, at best, horse country or cattle pasture. For the most part, it was an upper-middle-class area of Grand Junction, and with his executive job at one of the town's larger companies, Mike certainly fit into that bracket. He was pulling down an annual salary of $110,000, which put him in the upper echelons of a city where many of the younger guys were making $22 an hour to work on natural gas drilling rigs, and thinking they were rich.
As he drove along Broadway past all the recently added lanes, drives, courts, and cul-de-sacs branching off into dozens of small subdivisions, Mike thought that on any other day, the drive up into these hills would have been relaxing. But he still couldn't shake his sense of unease.
Mike was a minute out from home as he turned right onto 22 1/2 Road — one of the many numbered north–south roads throughout the Grand Valley that were named by their exact mileage in from the Utah border. He passed quickly by the Broadway Elementary School and its playground and then made another right downhill onto Greenbelt Drive, a short, steep but busy little connector that led to Redlands Parkway.
Halfway down Greenbelt, Mike slowed to make the turn into his cul-de-sac, Pine Terrace Court, pausing for just a moment to let his next-door neighbor Tammy Eret, a Mesa County deputy district attorney who'd driven up Greenbelt just ahead of him, go first.
Although he'd driven northward up a brief ramp to get to the T-intersection at the center of it, the short span of Pine Terrace Court actually ran east-to-west, with a circular turnaround at each end. Of the fourteen houses in the little development, Mike's was the second on the left, facing directly onto the west turnaround.
Mike was planning to stay home for the rest of the evening, so he swung his white Dodge Stratus around the circle and pulled to a stop right in front of his two-story contemporary-style house, parking on the street and facing his car toward the lone exit to Greenbelt so he'd be ready to go again early the next morning.
Hopping out of his car, Mike spotted Tammy Eret walking to her residence next door. The Blaggs hadn't really gotten to know Eret in the ten months they'd lived on Pine Terrace, but he gave her a friendly wave before turning his attention to gathering up a bag full of CDs and other Christmas presents that he'd been keeping hidden in his car. From experience he knew that in all likelihood, Jennifer would be cooking dinner by now, which meant Abby would be busy watching television, so he'd have a moment or two to stash the gifts in the hall closet before Abby heard him arrive and whirled herself clear to the front of the house to greet him.
As he turned to walk up the driveway, Mike checked the mailbox on its post out by the street. Jennifer usually remembered to collect the mail by mid-afternoon, but sometimes she forgot, and clearly this had been one of those days.
Mike scooped up the mail, strode past his garage with its fluttering American flag, and stopped again on the front porch to pick up a small package that UPS had delivered. With a turn of his key in the front door, Mike stepped inside, reflexively locking the handle and the deadbolt behind him as he primed himself for what was usually the best part of his day.
"I'm home!" Mike called out expectantly.
No one answered.
(Continues…)
Excerpted from "Taken From Home"
by .
Copyright © 2008 Eric Francis.
Excerpted by permission of St. Martin's Press.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
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