Deidre Hayes spent more than 20 years as a web user experience designer and usability consultant in the corporate environment and has spoken to national audiences on these topics. She oversaw the creation and growth of a successful intranet for a Fortune 500 medical device company and led a team of developers and trainers. Since taking the leap into the freelance world, she has been able to work with a variety of publishers that has given her an opportunity to produce a wide variety of material for readers at all levels of technical ability. When free time allows, she enjoys spending time with her daughter, Alexandra.

Laurie Ulrich Fuller has been writing about and teaching people to use Microsoft Office for more than 15 years - including personally training thousands of students, writing hundreds of training manuals, and authoring and co-authoring more than 25 books on subjects including Word, Excel, PowerPoint, Outlook, and Access. Her books on Excel include 2000-page epics that document every button, bell, and whistle, as well as friendlier introductory and troubleshooting books for new users. In addition to writing and teaching, Laurie runs her own firm, Limehat & Company, providing marketing, graphic design, and web development services to clients throughout the country, with a focus on helping growing companies and non-profit organizations build their brand through effective promotions and outreach. You can visit her website at www.limehat.com, and she welcomes reader questions at help@limehat.com.

Jeffery A Riley, President of Box Twelve Communications, Inc., earned a technical journalism degree from Oregon State University in 1989 and is a former Staff Writer of the Los Angeles Times. A 15-year veteran of the Information Technology publishing industry, Jeff has had a hand in — as copy editor, production editor, development editor, acquisitions editor, executive editor, and author — hundreds of books covering IT topics. As president of Box Twelve, he manages the day-to-day operations of a content solutions firm near Indianapolis.

Jennifer Fulton is an experienced computer consultant and trainer with over 20 years in the business. Jennifer is the author of more than 100 computer books, served as iVillage's "Computer Coach," and is also a computer trainer for corporate personnel, teaching a variety of classes including Windows, Microsoft Office, PaintShop Pro, and Photoshop Elements. She is a senior partner of Ingenus, LLC.