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Textbooks Frequently Asked Questions

Get more information about these textbook topics:

 Search and Browse

 Used Books

 Buying Books

 Shipping and Billing

 Selling Your Books




What is the best way to search for my books?

What is an ISBN number?

Where do I find a book's ISBN number?

What should I do if you don't have the book I need?



Do you sell used books?

How do I find used books?

Are your used books in good condition?

Can I return a used book?

Can I receive Same Day Delivery in Manhattan?

Can I receive FAST&FREE DELIVERY on Textbooks?



How do I access my shopping cart?

How do I take books out of my shopping cart?

Do I have to buy a book once I put it in my shopping cart?

I have a coupon, how do I redeem it?

If I make a mistake, how do I cancel my order?

How do I return a book I don't want?

I'd like to see more categories listed in your Browse section. What can I do?

Do you offer discounts for bulk orders?

Can I get a sample copy of a particular book?



What types of payment do you accept?

Do you offer Gift Cards or Gift Certificates?

When does the charge go through to my credit card?

What are my shipping options?

When can I expect to receive my books?

What is a business day?

How will I know that my order is on the way?



How do you determine your book quotes?

Will you accept books in any condition?

Must I have the original CD that came with my textbook?

What is an ISBN number?

Where do I find a book's ISBN number?

Do I have to pay for shipping?

Can I use a shipping method other than the pre-paid US Mail label?

What paper work do I need to include in my package?

When will I receive my check?

What is the relationship between the Online Buyback Center and Barnes & Noble.com?

Can I use the Sell Your Used Textbook program process to return a book I purchased from Barnes & Noble.com?
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