Harry Potter NOOK Books/Pottermore FAQ

Pottermore FAQ

What is Pottermore?

Pottermore is a unique and free-to-use website and online community where readers can explore, share and participate in stories, showcase their creativity, and discover new information about the world of Harry Potter from J.K. Rowling herself.

What is the Pottermore Shop?

The Pottermore Shop is the area on Pottermore where readers can purchase eBook versions of Harry Potter books to enjoy on their NOOK device.

Can I read eBook versions of Harry Potter books on my NOOK?

Yes! After you purchase Harry Potter eBooks from the Pottermore Shop, you will have the option to download these NOOK Books to your NOOK Library.

On which NOOK devices and applications can I read the Harry Potter eBooks?

All seven books in the Harry Potter series can be downloaded to any NOOK device, including NOOK Tablet™, NOOK Color™ and NOOK Simple Touch™, as well as to the free NOOK Reading Apps™.

Can I buy eBook versions of the Harry Potter series directly from the BN.com website?

You can start your purchase from BN.com, but you must enter your credit card and complete your purchase through the Pottermore Shop. Once you finish your purchase and link your NOOK to the Pottermore Shop, your eBooks will be show up in your NOOK Library. You can then begin reading them on your NOOK Device or NOOK Reading App.

How do I read the Harry Potter eBooks on my NOOK?

After you've purchased the Harry Potter eBooks and linked them to your NOOK device through the Pottermore Shop, they will appear in your NOOK Library. Please note that you may need to go to the Library page on your NOOK and press the "refresh" button in the lower left-hand or upper right-hand corner in order for your book(s) to appear. Then you can start reading the NOOK books as you normally would.

How do I download eBooks from the Pottermore Shop to my NOOK?

"1. Purchase your eBook or follow the steps to redeem your eBook gift
2. Your eBook will then appear in ‘My books’
3. Click the 'Select' button under the eBook you wish to download
4. Choose the 'Barnes & Noble NOOK' download option
5. If you have not already done so, follow the steps to link your Pottermore Shop account with your Barnes & Noble NOOK account
6. Name your Barnes & Noble NOOK account so you can identify it in the future, and click 'Save'
7. Click 'Send my book' and wait for your eBook to be processed and sent to your Barnes & Noble NOOK account
8. Follow the link to your Barnes & Noble digital library or return to 'My Books'. Please note that, on your NOOK device, you may need to go to the Library page and press the ""refresh"" button in the lower left-hand or upper right-hand corner in order for your book(s) to appear."

Why do I have to Grant Access to Pottermore?

Since BarnesandNoble.com does not sell Harry Potter eBooks directly through our site, you will need to give Pottermore permission for the Pottermore Shop to deliver books to your NOOK Library. You only have to Grant Access 1 time.

How many times do I have to Grant Access?

You only have to Grant Access 1 time. After that, you can move back and forth from BN.com to the Pottermore Shop without interruption.

If I am having problems with downloading the Harry Potter eBooks to my NOOK, what should I do?

If you have completed the purchase and Grant Access process, first check on BN.com to make sure the books are in your NOOK Library. (Please note that, on your NOOK device, you may need to go to the Library page and press the "refresh" button in the lower left-hand or upper right-hand corner in order for the books(s) to appear.) If you are still having trouble, you can always contact Barnes & Noble customer service at http://www.barnesandnoble.com/customerservice/contactus, or contact Pottermore customer service at http://shop.pottermore.com/en_US/Help/Help.

Why can’t I buy Harry Potter directly from bn.com?

Harry Potter eBooks are sold exclusively by J.K. Rowling through Pottermore. By creating an account there, you will be able to get the eBooks as well as other exclusive content.