10 Steps to Successful Business Alignment

Overview

The 10 Steps series is designed specifically for today's fast-paced, need-it-yesterday business environment and for the thousands of workers who find themselves faced with new assignments, responsibilities, and requirements and too little time to learn what they must know. If you need to learn about business alignment and how to sustain alignment in your projects and programs for maximum efficiency and success, this book is for you.

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Overview

The 10 Steps series is designed specifically for today's fast-paced, need-it-yesterday business environment and for the thousands of workers who find themselves faced with new assignments, responsibilities, and requirements and too little time to learn what they must know. If you need to learn about business alignment and how to sustain alignment in your projects and programs for maximum efficiency and success, this book is for you.

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Product Details

Table of Contents

Preface ix

Introduction xiii

Step 1 Discuss Business Alignment with Clients 1

Step 2 Determine Payoff Needs 17

Step 3 Identify Business Needs 27

Step 4 Identify Performance Needs 41

Step 5 Identify Learning and Preference Needs 55

Step 6 Set Higher Levels of Objectives 63

Step 7 Design for Results 77

Step 8 Measure the Business Impact 99

Step 9 Isolate the Effects of the Program 115

Step 10 Report the Results of Business Alignment 135

References 155

Appendix 157

Index 169

About the ROI Institute 173

About the Authors 175

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