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More About This Textbook
Overview
Careers in health administration continue to grow despite an overall downturn in the economy. This is a field that offers tremendous job opportunities across the spectrum of health care delivery and payment organizations. 101 Careers in Health Care Management is the only comprehensive guide to careers in health administration ranging from entry level management positions up to the most senior executive opportunities.
The guide provides prospective students with a clear picture of the integral role played by health care administrators in creating and sustaining the systems that allow clinicians to do their best work. It explains exactly what health care managers do and how these careers differ from other management jobs. The book covers educational requirements and opportunities, traditional and non-traditional career pathways, and helps students to assess whether they are temperamentally and intellectually suited to a career in health care management. Based on the most current data from the US Department of Labor and professional societies in health care management, the guide describes 101 careers in 14 different health care and related settings along with the responsibilities and duties of each. Additionally, the book includes numerous interviews with health administrators from entry level positions to CEOs to create more vivid portraits of potential careers.
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Meet the Author
Anthony R. Kovner, PhD, is Professor of Health Policy and Management at the Robert F. Wagner Graduate School of Public Service at New York University. He is trained in organizational behavior, health services management, and social and economic development. Dr. Kovner is an experienced health care manager, having served as CEO of a community hospital, senior health care consultant for a large union, and manager of a group practice, a nursing home, and a large neighborhood health center. He is a board member of the Lutheran Health Care and of Health Plus, in Brooklyn, N.Y. Dr. Kovner has carried out several funded research projects, most recently on Factors Associated with Use of Management Research in hospitals and health systems. He is author or editor of 9 books, 43 journal articles, and 24 case studies. Dr. Kovner has directed several national demonstration programs funded by major foundations. He was the fourth recipient, in 1999, of the Gary L. Filerman prize for Educational Leadership, from the Association of University Programs in Health Administration.
Leonard Friedman PhD, MPH, FACHE, is Professor of Health Services Management and Leadership and Director of the Master of Health Services Administration degree at the George Washington University, Washington, DC. Dr. Friedman's scholarly work has concentrated on the mechanisms of organizational change and strategic decision-making in health service organizations. His research has explored building the resilience of health care organizations to respond to environmental jolts, using systems approaches to reduce medical errors, and most recently, helping understand the roots of organizational excellence in health care. Dr. Friedman's teaching responsibilities have included graduate and undergraduate classes in health care management, organization theory and behavior in health care, health care law and regulation, strategic management, and leadership in health care organizations. His work has been published in a variety of journals including Advances in Health Care Management, Health Care Management Review, Frontiers of Health Services Management, Journal of Health Administration Education, Managed Care Quarterly, Journal of Healthcare Management, Hospital Topics, Physician Executive and International Journal of Technology Assessment in Health Care. Dr. Friedman has been the chair of the Health Care Management Division of the Academy of Management and Association of University Programs in Health Administration. He recently co-edited and contributed to Essentials of Management and Leadership in Public Health (2010).
Table of Contents
Foreword Janet Porter xiii
Preface xv
Acknowledgments xvii
I Introduction to Healthcare Management
1 What Is Healthcare Management? 3
2 Education in Healthcare Management 11
3 Finding Jobs in Healthcare Management 17
II Healthcare Management Careers
4 Careers in Acute Care Hospitals 25
Dennis R. Delisle 25
1 Budget Analyst 27
2 Chief Compliance Officer 28
3 Chief Executive Officer 29
Manny Berman 32
4 Chief Financial Officer 33
5 Chief Information Officer 35
Christine Candio 38
6 Chief Learning Officer 40
7 Chief Medical Information Officer 42
Todd M. Cohen 44
8 Chief Medical Officer 47
9 Chief Nursing Officer 49
10 Chief Operating Officer 51
Mike Eppehimer 53
11 Chief Quality Officer 56
12 Clinical Department Manager 57
Rebecca J. Fischer 59
13 Community Resource Advisor/Options Counselor 60
14 Director of Business Development 62
15 Director of Clinical Laboratories 63
Jeffrey A. Flaks 66
16 Director of Development 69
17 Director of Emergency Services 71
Jodi S. Joyce 73
18 Director of Environmental Services 75
19 Director of Food and Nutrition Services 77
20 Director of Human Resources 78
David M. Kaplan 80
21 Director of Infection Prevention 83
22 Director of Marketing 84
Stefanie Kirk 86
23 Director of Materials Management 90
24 Director of Medical Records 91
25 Director of Pastoral Care 92
Stephanie Meier 94
26 Director of Patient Accounts 95
27 Director of Patient Admissions 96
Josh Niehaus 98
28 Director of Pharmacy Services 100
29 Director of Physician Recruiting 101
30 Director of Physician Relations 103
Vanitha Pushparaj 105
31 Director of Rehabilitation Services 106
32 Director of Revenue Cycle Management 107
Jeremy Stubson 109
33 Directory of Safety 111
34 Director of Social Services 112
35 Director of Utilization Management 114
Jennifer Weiss Wilkerson 116
36 Managed Care Coordinator 118
37 Outpatient Clinic Manager 119
Lauren Wixted 121
38 Quality Assurance Coordinator 122
39 Senior Case Manager 123
40 Volunteer Services Coordinator 125
5 Careers in Physician Practice Management 127
41 Associate Administrator 127
Mohamed Alyajouri 129
42 Billing Manager 131
43 Chief Executive Officer/Administrator 132
Paul Brashnyk 135
44 Chief Information Officer 138
45 Clinical Research Director 140
Nancy L. Farrell 142
46 Director of Utilization and Case Management 145
Jennifer N. Lockhart 147
47 Director of Clinical Operations 151
Megan Melvin 153
48 Director of Finance 155
49 Human Resources Specialist 157
Ryan Oster 159
50 Insurance Coordinator 161
Greg Rhodes 163
51 Laboratory Services Director 166
52 Medical Records Director 167
Hickory Termine 169
53 Nursing Supervisor 171
54 Patient Accounts Manager 173
55 Payroll Manager 174
Dana Wolf 176
56 Physician Compliance Director 179
57 Practice Operations Director 181
Joe Yoder 183
58 Quality/Risk Management Director 184
6 Careers in Long-Term Care 187
59 Administrator 187
Peter Karow 189
60 Director of Nursing 192
61 Home Healthcare Agency Director 193
Ben Y. Young 195
62 Marketing/Business Development Director 198
7 Careers in Commercial Health Insurance 201
Rob Bauer 201
63 Claims Analyst 204
Kelley C. Kaiser 206
64 Claims Manager 208
65 Claims Representative 210
66 Healthcare Risk Manager 211
8 Careers in Public Health Organizations 215
67 Community Health Center Director 215
68 County Health Department Administrator 216
Nick Macchione 219
69 Deputy Health System Administrator-Indian Health Service 225
70 Emergency Management Coordinator 227
Mia A. Price 229
71 Administrative Officer-Indian Health Service 231
72 Public Health Program Manager 233
Samuel Schaffzin 235
73 Veterans Health Administration-Health Systems Specialist 242
74 Veterans Health Administration-Program Analyst 244
9 Careers in Consulting Firms 247
Alice Lam 247
75 Business Solutions Advisor 249
76 Research Analyst 250
77 Revenue Cycle/Operations Consultant 252
10 Careers in Health Information Technology 255
78 Director of Health Information Technology Planning and Operations 255
79 Education and Training Director 256
80 Electronic Medical Records Director 258
Michael Banyas 260
81 Health Information Exchange Integration Analyst 262
82 Health Information Management Exchange Specialist 264
83 Information Management Specialist 265
84 Information Technology Auditor 267
85 Knowledge Management Specialist 268
86 Project Manager 269
11 Careers in Durable Medical Equipment 273
87 Account Manager 273
88 Regional Manager 275
89 Sales Representatives 276
90 Marketing Associate 278
12 Careers in Pharmaceutical Firms 281
91 Account Manager 281
92 Sales Representative 282
13 Careers in Overseas Organizations 285
93 Program Manager 285
94 Global Services Quality Manager 286
14 Careers in Health Association Management 289
95 Director of Government Affairs 289
96 President and CEO 290
Bruce Siegel 293
15 Careers in Governmental and Nongovernmental Regulatory Bodies 295
97 Surveyor 295
Shruti Goel 297
Taqueena A. Hall 300
Leon Harris 303
16 Careers in Healthcare Management Education 307
98 Internship/Residency Coordinator 307
99 Professor (Includes Assistant/Associate/Full Professor Ranks) 308
17 Careers in Executive Search Firms 311
100 Research Associate 311
101 Senior Associate 312
III The Future of Healthcare Management
18 Trends That Will Impact Healthcare Management 317
Job Search Blog 323
Index 327