101 Ways to Improve Your Communication Skills Instantly

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Overview

101 exceptionally easy, step-by-step communication skills tips and techniques that will have you communicating like a pro...faster than you ever thought possible. Have you ever embarrassed yourself by making a grammatical error in an important interview or conversation? Have you mispronounced a word or used an incorrect term? We all have made these and other communication blunders at one time or another. Here is a small, easy-to-read book that's big on recommendations that you can put into action immediately to ...
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Overview

101 exceptionally easy, step-by-step communication skills tips and techniques that will have you communicating like a pro...faster than you ever thought possible. Have you ever embarrassed yourself by making a grammatical error in an important interview or conversation? Have you mispronounced a word or used an incorrect term? We all have made these and other communication blunders at one time or another. Here is a small, easy-to-read book that's big on recommendations that you can put into action immediately to improve your communication skills.

Now you can easily overcome anxiety, expand your abilities, and empower yourself for success. Bullet points help you skip through the book and decide where you most need to focus now.

You may find
More pay and perks because of greater potential advancement at work
Greater exposure to to new ideas resulting in a broader understanding of world events
Enhanced feelings of safety and friendship with less likelihood of hostility
Increased pride in personal performance and a more expansive view of possibilities.

This power-packed guide, is especially useful for persons using English as a second language.

Effective communication skills are the mark of an achiever. Always have been. Always will be.

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Product Details

  • ISBN-13: 9780974097039
  • Publisher: GoalMinds, Incorporated
  • Publication date: 1/1/2012
  • Edition description: New Edition
  • Edition number: 5
  • Pages: 124
  • Product dimensions: 5.50 (w) x 8.50 (h) x 0.26 (d)

Meet the Author

Jo Condrill led Toastmasters in Washington, DC, District 27 to rank #1 in the world (1991-92) then became a professional speaker, seminar leader, and coach. She is president of GoalMinds, Incorporated. Jo has an undergraduate degree in Business Administration and a Masters in Public Administration. What is your biggest communication challenge? We can help you.
Bennie Bough, Ph.D., coauthor, is an internationally known speaker, seminar leader, and consultant. He served as president of Toastmasters International. This book has been translated into 12 languages by publishers outside the USA. http://www.goalminds.com/international.htm
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Table of Contents

Part I Communication
Speaking 1
Know What You Want to Say
Control Fear
Stop Talking and Listen
Think Before You Talk
Believe in Your Message
Repeat Major Points
Find Out What Your Listener Wants
Techniques 8
Define Acronyms
Reduce Jargon
Level Objections
Use Humor
Use Anecdotes and Stories
Ask for Feedback
Increase Your Vocabulary
Eliminate Audible Pauses
Enunciate Clearly
Practice Pronouncing Words Properly
Exercise Tongue, Jaws, and Lips
Make Eye Contact
Gesture
Pause
Speak More Slowly
Speak Faster
Vary Your Volume
Watch Your Tone
Record Your Voice
Listening 27
Prepare to Listen
Focus on the Speaker
Screen Out Distractions
Concentrate on the Message
Listen to Tapes While You Commute
Speaking and Listening 32
Ask Questions
Avoid Daydreaming
Accept Accents
Use Mind-Mapping
Interview
Complaints
Telephone
Attend a Toastmasters Meeting
Part II Speaking and Writing
Key Points 40
Write a Purpose Statement
Use an Outline
Transfer Negative Emotions to Paper
Get to the Point Quickly
Explain Abstract Words
Use Absolutes and Generalities Sparingly
Ask for What You Want
Use Active Verbs
Use Gender Neutral Language
Cite Source of Statistical Data
Illustrate with Personal Examples
Express Emotion
Keep It Simple
Paint Verbal Pictures
Be Concise
Support Statements with Details
Watch Semantics
Quote Authorities
Consult Experts
Suppress Emotion
Writing 60
Keep a Journal
Take Notes
Write Personal Notes
Write More Effective Business Letters
Use Short Sentences
Communicate Online
Part III General Tips
Reading 66
Read
Keep Up with Current Events
Read Something Inspirational
Use the Internet
Nonverbal 70
Presence
Give Nonverbal Cues
Check Your Posture
Dress Appropriately
Smile
Touch
Shake Hands Properly
Attitude 77
Intend to Improve
Visualize
Be Flexible
Be Likable
Commit to Being Truthful
Empathize
Don't Take Yourself Too Seriously
Eliminate Negative Feelings
Be Receptive to New Ideas
Take Responsibility
Respect the Other Person's Point of View
Recognize the Impact of Stress on Communication
Be Real
Check Your Attitude
Behavioral 91
Laugh
Use Good Manners
Recognize Manipulative Behavior
Recognize Condescending Manners
Avoid Words that Hurt
Change Abrasive Behavior
Handle Disagreements with Tact
Miscellaneous 98
Organize Productive Meetings
Consider Experience Level
Understand the Importance of Timing
Present a Good Personal Image
About the Authors 102
For Further Reading 104
Index 106
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Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted January 13, 2002

    Way too obvious

    This book covers the most basic principles that anyone already knows for communicating with others. 'Try to communicate with others with a successful outcome in mind' (nuh-uh, really?). Says what to do, and gives no advice or feedback on what can be done to achieve it. The only thing going for this book is the cover. Don't buy into it.

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
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