135 Tips On Email And Instant Messages by Sheryl Lindsell-Roberts, Paperback | Barnes & Noble
135 Tips On Email And Instant Messages

135 Tips On Email And Instant Messages

by Sheryl Lindsell-Roberts
     
 

This latest title by business-writing expert Sheryl Lindsell-Roberts offers up-to-the-minute advice on writing electronic messages that are polished, polite, and effective. In her signature no-nonsense style, she shows how effective electronic communication can jump-start your business, advance your career, and expand your social network.

135 Tips on Email and

Overview


This latest title by business-writing expert Sheryl Lindsell-Roberts offers up-to-the-minute advice on writing electronic messages that are polished, polite, and effective. In her signature no-nonsense style, she shows how effective electronic communication can jump-start your business, advance your career, and expand your social network.

135 Tips on Email and Instant Messages addresses issues such as how libel and copyright laws apply to the Internet, using proper etiquette, and organizing a cluttered in-box. Lindsell-Roberts imparts a sense of humor to practical tips such as “don’t glut cyberspace with digital dross—know what isn’t appropriate for company email” and “eliminate thoughts that don’t add value—don’t leave your harried readers to extract the hidden kernels.” She offers convenient phrases that can be used verbatim (including subject lines proven to entice readers) and immediate solutions to common problems (including five ways to personalize an email to a large distribution that will increase the response rate).

Informative and entertaining, this handy resource is packed with valuable information for anyone who wants to communicate electronically with confidence and competence.

Product Details

ISBN-13:
9780618942589
Publisher:
Houghton Mifflin Harcourt
Publication date:
04/01/2008
Edition description:
None
Pages:
162
Product dimensions:
5.00(w) x 8.00(h) x 0.37(d)
Age Range:
3 Months

Meet the Author


SHERYL LINDSELL-ROBERTS runs business-writing and e-mail seminars throughout the country and is the author of twenty-three books, including the popular Strategic Business Letters and E-mail, Mastering Computer Typing, Revised Edition, and 135 Tips for Writing Successful Business Documents.

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