201 Ways to Turn Any Employee into a Star Performer

201 Ways to Turn Any Employee into a Star Performer

by Casey Hawley
     
 

The only resource a manager needs to turn a problem employee into a top performer

201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to

Overview

The only resource a manager needs to turn a problem employee into a top performer

201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:

  • Identify problems before they become serious
  • Develop the art of constructive feedback
  • Deal with defensive reactions from employees
  • Understand which problems need to be managed and which ones don't
  • Uncover the cause of a problem and help an employee talk about it
  • Foster discussion in group conflict situations • Create goals for employee improvement
  • Follow up on employee progress

Product Details

ISBN-13:
9780071433709
Publisher:
McGraw-Hill Professional Publishing
Publication date:
04/23/2004
Pages:
208
Sales rank:
940,316
Product dimensions:
6.00(w) x 9.00(h) x 0.49(d)

Meet the Author

Casey Fitts Hawley (Marietta, GA) teaches workshops on employee development and works as a consultant to companies such as BellSouth, Georgia-Pacific, and GTE.

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