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Offering entirely new content each year, The 2012 Pfeiffer Annual: Consulting showcases the latest thinking and cutting-edge approaches to training and development, contributed by practicing training professionals, consultants, academics, and subject-matter experts. Turn to the Annual for a rich source of ideas and to try out new methods and approaches that others in your profession have found successful. The book is divided into four sections: Experiential Learning Activities (ELAs); Editor's Choice; Inventories, Questionnaires, and Surveys; and Articles and Discussion Resources. The materials can be fully reproduced for training purposes from the accompanying, password-protected website.
Website Contents xi
Preface xv
The Difference Between Training and Consulting: Which Annual to Use? xxi
Introduction to The 2012 Pfeiffer Annual: Consulting xxv
Experiential Learning Activities
Introduction to the Experiential Learning Activities Section 1
Experiential Learning Activities Categories 5
Movie Memories: Using Cinema as a Doorway to Emotional Exploration 15
Moisés Sznifer, Rea Dennis, and Luciana Medeiros
The Rant: Turning Complaints into Solutions 23
Nancy Jackson
Tweet at Me: Learning About Twitter 29
Allison Michels and Kris Taylor
**Get Unstuck: Using Storytelling for Group Problem Solving 35
Karen Dietz and Lori L. Silverman
The Human Flowchart: Understanding Work as a Process 39
M.K. Key
Who's Got the Power? Experiencing Unequal Resources 45
Terry Murray
EarthWars: Simulating a Negotiation 55
Noam Ebner and Yael Efron
Everything But the Kitchen Sink: Multi-Tasking as a Team 71
Ron Roberts
**Our Uniqueness: Finding What We Share 79
Linda M. Bedinger and Charlotte S. Waisman
Company Merger: Solving Group Problems 91
Rajinder Kaur Sokhi, Devesh Nath Tripathi, and Mitu Mandal
Teamwork Toolkit: Leading More Effective Teams 97
Peter R. Garber
Coach Me: Practicing Practical Coaching Skills 105
Lily Cheng and Peter Cheng
Questionable Questioner: Using the Power of Expectations 109
Cindy Lee Hall
Self-Care as a Strategy: Increasing Leadership Performance 115
Patricia Johnson and Michael Kroth
**My Ideal Leader: Exploring Leadership Development 123
Diane Hamilton
Pleasures and Pains: Understanding Employees’ Perceptions of the Organization 129
Parth Sarathi
**One-Minute Speeches: Practicing Change Messages 133
Antoine Gerschel and Lawrence Polsky
Editor’s Choice
Introduction to the Editor's Choice Section 139
**Connect to the Values 141
Deborah Thomas
Investing Energy in Career Enrichment 145
Beverly Kaye and Sharon Jordan-Evans
Inventories, Questionnaires, and Surveys
Introduction to the Inventories, Questionnaires, and Surveys Section 149
† Cultural Readiness Scale (CuReS) for Web 2.0 151
Sacip Toker and James L. Moseley
Assessing Your Organizational Performance Management 169
Cynthia Solomon
Articles and Discussion Resources
Introduction to the Articles and Discussion Resources Section 181
Managing in a Multicultural Environment 183
Barbara Pate Glacel
**Conducting a 361 191
Travis L. Russ
**Effective Use of Assessments 201
Jean G. Lamkin
Managing Your Needs Assessment: A Checklist for Planning and Implementation 205
Ryan Watkins and Maurya West-Meiers
**Developing Management Skills: A Process of Continuous Adaptation 213
Mohandas Nair
**The True Story of a Fantastically Successful Team-Building Experience! 223
Linda Raudenbush
Process-Based Role Analysis and Design 233
Avinash Kumar Srivastav
**Coaching: Learning in the Moment 251
Leonard D. Goodstein
Transform Your Firm’s Position by Transforming Your Perspective 259
Ramona Riley
Trust or Performance Appraisals: Choose One 267
Wally Hauck
†Five Steps to Engagement: Simple and Practical Methods for Implementing an Employee Engagement Initiative 277
Jennifer Labin
Contributors 285
Contents of the Companion Volume,
The 2012 Pfeiffer Annual: Training 291
†Cutting-Edge Topics
**Learning in the Moment Topics
Overview
Offering entirely new content each year, The 2012 Pfeiffer Annual: Consulting showcases the latest thinking and cutting-edge approaches to training and development, contributed by practicing training professionals, consultants, academics, and subject-matter experts. Turn to the Annual for a rich source of ideas and to try out new methods and approaches that others in your profession have found successful. The book is divided into four sections: Experiential Learning Activities (ELAs); Editor's Choice; ...