The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow's Employees Today [NOOK Book]

Overview

What companies need to know—and do—to win and hold on to tomorrow's best employees

The workplace of the future is being shaped today by Web 2.0—a collection of breakthrough social media technologies—and by the Millennial Generation, people born between 1977 and 1997. The convergence of these emerging workplace trends has created a generation of hyperconnected workers who are placing increased pressure on employers to overhaul their approach to talent management. In The 2020 ...

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The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow's Employees Today

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Overview

What companies need to know—and do—to win and hold on to tomorrow's best employees

The workplace of the future is being shaped today by Web 2.0—a collection of breakthrough social media technologies—and by the Millennial Generation, people born between 1977 and 1997. The convergence of these emerging workplace trends has created a generation of hyperconnected workers who are placing increased pressure on employers to overhaul their approach to talent management. In The 2020 Workplace, human resources experts Jeanne C. Meister and Karie Willyerd offer a practical game plan companies can use to attract and keep these employees, and, in doing so, transform their organizations; achieve compelling business results, such as increased innovation and improved customer connectedness; and compete more effectively in the global marketplace.

Based on key findings from two surveys of global professionals, as well as case studies from organizations such as Deloitte, Cisco, Bell Canada, JetBlue, Nokia, and NASA, this book shows how the social technologies that are used outside the company in marketing to connect with customers can be adapted for use inside the company to connect with employees. Meister and Willyerd bolster their thought-provoking research with real-world examples of these practices in action, including a YouTube new-hire orientation contest, the use of Twitter for sourcing job candidates, and a video game for new hires. With twenty predictions for the 2020 workplace and a glossary for those who have never texted, posted to Facebook, or Tweeted, this book is a must-read guide to what companies should do—and are already doing—to create tomorrow's workplace of choice.

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Editorial Reviews

Publishers Weekly
The rapid pace of technological evolution has led to a sea change in the workplace. Older workers are staying in the workforce longer, while younger employees are coming in equipped with skills and expectations that set them apart from their predecessors. In order to harness the potential of the Millennial generation, employers are forced to change not just the way they attract and retain talent, but also many of the assumptions they've made about the way markets work. In this in-depth analysis of evolving corporate practices, Millennial expectations, and the future of international business, Meister and Willyerd offer thoughtful tips, the latest in corporate training, and advice for negotiating this new workforce. However, while seemingly targeted at a wide array of people, the information contained in 2020 Workplace will be of use largely to managerial or Human Resources personnel with a specific lack of understanding about the expectations of Millennials. While that's a fine target, readers not in that niche will feel like they're being told something they already know. (May)
Library Journal (starred review)
“Anyone interested in building a workplace comfortable to the upcoming connected and techie generation should find ideas worth exploring here. Highly recommended.”
Training and Development
"This book includes key information that all learning professionals need to create a successful talent management strategy and leverage the benefits of social media in the workplace...[C]omprehensive and forward-thinking."
Founding Editor - William C. Taylor
"In their visionary and pragmatic book, Jeanne C. Meister and Karie Willyerd equip you with the tools you need to attract the best people and help them do their best work. The battle for talent is more intense than ever; Meister and Willyerd show you how to win."
Rob Quish
"How you behave will matter more than what you sell in the future, and your reputation will drive your success. If you expect to maximize employee productivity and have a strong enterprise in 2020, Jeanne C. Meister and Karie Willyerd’s book is a must read."
David Smith
Jeanne C. Meister and Karie Willyerd are on their game in The 2020 Workplace. With their workforce and talent insights, as well as their pragmatic approach to getting started, they’ve created a North Star for organizations to use on their journey to winning better talent today.
Susan Burnett
"Finally the imperatives for change are laid out in one spot, and a pragmatic roadmap for success is outlined. If you are dedicated to building healthy, productive next-generation organizations, you must read this amazing book."
Dave Ulrich
In The 2020 Workplace, Jeanne C. Meister and Karie Willyerd share impressive research findings, tell compelling stories, and offer thought-provoking ideas that will become the basis for preparing to live in a global, technological, changing, and connected future.
Matthew Peters
"Meister and Willyerd have blazed a trail with The 2020 Workplace. With key insights on how to manage tomorrow’s workforce—one that is beginning to show up to work today—this book is a must read for all in our profession!"
Lynne C. Lancaster
"The workplace is evolving faster than ever before, reinventing everything from how employees connect with an organization to how they learn, leverage information, and lead. Managers, don’t miss this opportunity to get a jumpstart the 2020 workforce before it’s too late. "
Peter Cappelli
"The 2020 Workplace is a thought-provoking guide to the emerging workplace trends and how they will shape business in the future."
Doctor - Stanton D. Sloane
"The 2020 Workplace provides tremendous insights, not only into the emerging workforce, but also into the changes that enterprises will have to make to effectively recruit, develop, and retain what will become increasingly scarce human resources."
John W. Gill
What a fresh and forward-looking read. Jeanne C. Meister and Karie Willyerd have tackled recruitment, motivation, learning, and leadership in the new and evolving ‘connected world,’ and they have offered best practices and their own thoughtful approaches for companies and leaders to consider.
Inc.
"Provocative"
Miami Herald
"Provocative and entertaining."
—Inc.
“Provocative”
—Training and Development
“This book includes key information that all learning professionals need to create a successful talent management strategy and leverage the benefits of social media in the workplace...[C]omprehensive and forward-thinking.”
—Miami Herald
“Provocative and entertaining.”
—William C. Taylor; Founding Editor
“In their visionary and pragmatic book, Jeanne C. Meister and Karie Willyerd equip you with the tools you need to attract the best people and help them do their best work. The battle for talent is more intense than ever; Meister and Willyerd show you how to win.”
—Rob Quish
“How you behave will matter more than what you sell in the future, and your reputation will drive your success. If you expect to maximize employee productivity and have a strong enterprise in 2020, Jeanne C. Meister and Karie Willyerd’s book is a must read.”
—David Smith
Jeanne C. Meister and Karie Willyerd are on their game in The 2020 Workplace. With their workforce and talent insights, as well as their pragmatic approach to getting started, they’ve created a North Star for organizations to use on their journey to winning better talent today.
—Susan Burnett
“Finally the imperatives for change are laid out in one spot, and a pragmatic roadmap for success is outlined. If you are dedicated to building healthy, productive next-generation organizations, you must read this amazing book.”
—Dave Ulrich; Professor
In The 2020 Workplace, Jeanne C. Meister and Karie Willyerd share impressive research findings, tell compelling stories, and offer thought-provoking ideas that will become the basis for preparing to live in a global, technological, changing, and connected future.
—Matthew Peters
“Meister and Willyerd have blazed a trail with The 2020 Workplace. With key insights on how to manage tomorrow’s workforce—one that is beginning to show up to work today—this book is a must read for all in our profession!”
—Lynne C. Lancaster
“The workplace is evolving faster than ever before, reinventing everything from how employees connect with an organization to how they learn, leverage information, and lead. Managers, don’t miss this opportunity to get a jumpstart the 2020 workforce before it’s too late. ”
—Peter Cappelli
The 2020 Workplace is a thought-provoking guide to the emerging workplace trends and how they will shape business in the future.”
—Dr. Stanton D. Sloane
The 2020 Workplace provides tremendous insights, not only into the emerging workforce, but also into the changes that enterprises will have to make to effectively recruit, develop, and retain what will become increasingly scarce human resources.”
—John W. Gill
What a fresh and forward-looking read. Jeanne C. Meister and Karie Willyerd have tackled recruitment, motivation, learning, and leadership in the new and evolving ‘connected world,’ and they have offered best practices and their own thoughtful approaches for companies and leaders to consider.
Library Journal
This is not your usual book on managing the next generation. Meister and Willyerd, cofounders of Future Workplace, describe a workplace that attracts and retains the "uber-connected" generation on the threshold of entering the corporate workforce and present an imaginative vision of the future. Themes of constant collaboration, ubiquitous connectedness, corporate responsibility, and global awareness are interspersed with abstract models for development in the workplace, concrete "first steps" for attracting and retaining talent, and real-life examples from early adopters of the 2020 Workplace model, primarily from the tech field. Anyone interested in building a workplace comfortable to the upcoming connected and techie generation should find ideas worth exploring here. Highly recommended.
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Product Details

  • ISBN-13: 9780061992353
  • Publisher: HarperCollins Publishers
  • Publication date: 5/11/2010
  • Sold by: HARPERCOLLINS
  • Format: eBook
  • Pages: 304
  • Sales rank: 617,064
  • File size: 979 KB

Meet the Author

Jeanne C. Meister is an internationally recognized thought leader, speaker, and author in enterprise learning. She is the author of Corporate Universities and Corporate Quality Universities, and her research has been profiled in such publications as the Chronicle of Higher Education, Chief Learning Officer, Fast Company, Harvard Business Review Japan, and the Financial Times. She is a cofounder of Future Workplace.

Karie Willyerd, as a vice president and chief learning officer for Sun Microsystems, led the American Society for Training and Development's top-ranked learning department in the world. She has also been a chief talent officer for a Fortune 200 company, as well as a head of learning and executive development in the defense and food industries. A cofounder of Future Workplace, she has been actively involved on the advisory board of a human resources think tank based at the Center for Effective Organizations at the University of Southern California. Together she and Meister blog for the Web site of the Harvard Business Review.

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Customer Reviews

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Sort by: Showing all of 5 Customer Reviews
  • Posted July 5, 2010

    more from this reviewer

    Research-based report on what the workplace will be like in a decade

    Corporate learning professionals Jeanne C. Meister and Karie Willyerd bravely predict the nature of the workplace in 2020 despite the current white-hot pace of change - or, perhaps, because of it. They base their bold prognostications on two global surveys, one asking 2,200 working professionals what they want from their employers and the other asking 300 employers how they are preparing for the future. The authors also created case studies based on more than 100 interviews with the leaders of innovative organizations, including Cisco, NASA and Deloitte. They learned how progressive firms and their human resources departments plan to recruit, develop and retain top employees. getAbstract recommends this singular glimpse into the future to professionals who manage workforces and workplaces. This faultless book's revelations are fascinating and, for older workers, utterly unnerving. (As they prepare to take the stage, Millennials will love it.) Are you audacious enough for the new world? Brace yourself.

    To learn more about this book, check out the following link: http://www.getabstract.com/summary/13028/the-2020-workplace.html

    1 out of 2 people found this review helpful.

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    Posted July 16, 2010

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