Table of Contents
Part 1: Management 1. Change management: Kotter’s eight-step model
2. Cognitive biases in decision making
3. Emotional intelligence
4. Negotiating techniques: BATNA
5. 360-degree assessment
Part 2: Marketing
6. Multichannel marketing
7. The 4 Ps of marketing
8. Pricing strategies: dynamic pricing
9. Product life cycle
10. Segmentation and personalised marketing
Part 3: Strategy
11. The BCG growth–share matrix
12. Blue ocean strategy
13. Core competence and the resource-based view
14. Five forces analysis
15. Game theory: the prisoner’s dilemma
Part 4: Innovation and entrepreneurship
16. Design thinking
17. Disruptive innovation
18. The lean startup
19. Open innovation
20. Scenario planning
Part 5: Finance
21. Capital asset pricing model
22. Capital budgeting
23. Ratio analysis
24. Valuing the firm
25. Weighted average cost of capital