301 Smart Answers to Tough Business Etiquette Questions

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Overview

As times change, so do norms of behavior in the office. 301
Smart Answers to Tough Business Etiquette Questions
has the answers you need to survive daily life in the professional environment.
Following the same popular Q&A format of her bestselling
301 Smart Answers to Tough Interview Questions, Oliver will tell you how to get the job and how to keep it by navigating all the intricacies of the modern workplace.

Where other etiquette guides evoke images of a stilted and stuffy Victorian tea party, Oliver’s witty answers to common questions are both engaging and accessible. She believes that etiquette is not a throwback to some bygone age, but has a direct and tangible impact on your career right here and now. Off come the white gloves as she tears away the corporate veil to reveal things they still don’t teach at Harvard Business School, such as:


  • Making a good first impression (and how to fix a bad one!)

  • How to behave in elevators, airplanes, and supply closets

  • Surviving cabs, commutes, and coffee shops

  • Why time is not necessarily money everywhere on the planet

  • Pre-approved conversational topics from A to Z

  • Dining rules and regulations for the twenty-first century

  • What to do when you are suddenly unemployed

  • Electronic communication

  • And much more!


301 Smart Answers to Tough Business Etiquette Questions will ensure that you know how to conduct yourself in every conceivable professional interaction.

Product Details

  • ISBN-13: 9781616081416
  • Publisher: Skyhorse Publishing
  • Publication date: 10/6/2010
  • Pages: 384
  • Sales rank: 334,909
  • Product dimensions: 6.10 (w) x 8.00 (h) x 1.00 (d)

Meet the Author

Vicky Oliver's books include 301 Smart Answers to Tough Business Etiquette Questions and the bestselling
301 Smart Answers to Tough Interview Questions. She gives seminars on job hunting and networking and is a recognized expert on careers and the office environment. Vicky lives in New York City.

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Sort by: Showing all of 2 Customer Reviews
  • Anonymous

    Posted November 21, 2010

    The things they still don't teach you at Harvard Business School

    Following the same breezy-to-read format as her first bestseller, 301 Smart Answers to Tough Business Etiquette Questions will
    help you get the job, keep the job, be next in line for that elusive promotion or pay bump. This is a fabulous, fun read, but it's
    also genuinely practical and down-to-earth. While other etiquette guides are as crusty as a Miss Manners guide, Vicky Oliver's witty
    but wise answers to 301 everyday problems are truly engaging. I learned the top email snafus to avoid, several important dining rules
    that I never knew, tons of information about communicating via the new media (Facebook, Twitter, etc.), and how to present myself
    while traveling abroad. Buy it for a young professional just starting out or for anyone whose business success you truly care about. You won't be sorry!

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted November 2, 2010

    Wonderful new book!

    Once again Vicky Oliver delivers a smart, thoroughly up-to-the-minute and witty resource for anyone interacting in the workplace. Her focus in this new book is workplace etiquette, a critical but often overlooked subject. With her typical stylish blend of frank explanation and good humor she addresses all those worrying questions, from proper behavior when interacting in a foreign country to the rules of engagement in various networking media, and much more. This book is an essential and delightful read for anyone hoping to do his or her best in daily interactions with others.

    Was this review helpful? Yes  No   Report this review
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