500 Letters for Difficult Situations: Easy-to-Use Templates for Challenging Communications

Overview

Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, ...

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500 Letters for Difficult Situations: Easy-to-Use Templates for Challenging Communications (PagePerfect NOOK Book)

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Overview

Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to:

Express sympathy for the bereaved

Explain why a relationship isn't working

Offer condolences for those who are going through a divorce

Give a notice of termination from employment

Reprimand an employee for poor performance

500 Letters for Difficult Situations ensures that you know what to say and how to say it.

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Product Details

  • ISBN-13: 9781440500770
  • Publisher: Adams Media
  • Publication date: 6/10/2010
  • Pages: 256
  • Sales rank: 679,255
  • Product dimensions: 7.00 (w) x 9.12 (h) x 0.68 (d)

Meet the Author


Corey Sandler is the author of more than 160 books on business, travel, and computer topics, including 1001 Letters for All Occasions and 1001 Business Letters for All Occasions. He has served as the editor-in-chief of two national magazines and as a correspondent for the Associated Press and Gannett Newspapers. He has appeared on The Today Show, CNN, Fox Morning, and dozens of local radio and television shows. He has college degrees in journalism and psychology.

Janice Keefe is the coauthor of Performance Appraisals That Work and Performance Appraisal Phrase Book.

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Table of Contents

Introduction ix

Part 1 Person to Person 1

Chapter 1 Sympathy and Condolences 3

Chapter 2 Health issues 8

Chapter 3 Final Arrangements 15

Part 2 Family Affairs 21

Chapter 4 Family Matters 22

Chapter 5 Money and Possessions 27

Part 3 Friends and Neighbors 35

Chapter 6 Neighborhood Issues 36

Chapter 7 Helping Friends 47

Chapter 8 About the Children 56

Chapter 9 Social Engagements 62

Part 4 Personal Business 71

Chapter 10 Money Contracts, and Credit Cards 72

Chapter 11 Disputes and Complaints 84

Chapter 12 About the Service We Received 91

Chapter 13 About the Product 103

Chapter 14 Dealing with a Store 109

Chapter 15 Traveling About 114

Chapter 16 Landlords and Real Estate 121

Part 5 Community Organizations 131

Chapter 17 Membership Matters and Events 132

Chapter 18 Fundraising, Donations, and Volunteers 141

Chapter 19 School Days 153

Chapter 20 Church Business 165

Part 6 Politics and Government 169

Chapter 21 Political Intrigue 170

Chapter 22 Government Affairs 176

Part 7 Business 183

Chapter 23 Dear Boss 184

Chapter 24 Employee to Employee 189

Chapter 25 Money Matters 193

Chapter 26 Customer Service 200

Chapter 27 Hiring and References 205

Chapter 28 Employee Affairs 213

Chapter 29 Workday Matters 223

Chapter 30 Firings, Layoffs, and Cutbacks 230

Index 239

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