54 Golden Nuggets: Quick Tips to Cure Your Business Communication Ills

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Overview

This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.

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Overview

This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.

Read More Show Less

Product Details

  • ISBN-13: 9781599962559
  • Publisher: Human Resource Development Press
  • Publication date: 7/1/2011
  • Pages: 195

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