54 Golden Nuggets: Quick Tips to Cure Your Business Communication Ills

54 Golden Nuggets: Quick Tips to Cure Your Business Communication Ills

by Nancy Friedman
     
 

This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.

Overview

This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.

Product Details

ISBN-13:
9781599962559
Publisher:
Human Resource Development Press
Publication date:
07/01/2011
Pages:
195

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