"If you want to develop a high-performance team, this would be the first book I would recommend."
--Tim Riley, Founder, Door to Door Storage
"I love this book. It's very practical and easy to understand. Our high-performing members use the principles described here, with great success."
--Liz Richards, EVP, Materials Handling Equipment Distributors Association
"The process outlined in this book is clear and concise and will drive measurable results."--Scott Dahlquist, VP, Major International Forest Products Company