6 Habits of Highly Successful Managers

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6 Habits of Highly Successful Managers gives business owners and managers what they so desperately need: a clear, focused, laser-sharp tactical manual of what they need to know right now to make their organization a success.

The authors' presentation of their six commonsense habits creates a systematic framework useful to managers, entrepreneurs, and executives, providing ...

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6 Habits of Highly Successful Managers gives business owners and managers what they so desperately need: a clear, focused, laser-sharp tactical manual of what they need to know right now to make their organization a success.

The authors' presentation of their six commonsense habits creates a systematic framework useful to managers, entrepreneurs, and executives, providing them with:

  • Clear hard-hitting content that is easy to understand
  • Numerous real-company anecdotes that bring the concepts to life
  • The building blocks, neither faddish nor outdated, of a successful business
  • A means of creating a company culture of achievement and accountability
  • Detailed guidance on how to execute the key concepts, with a focus on goals
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Editorial Reviews

From the Publisher

"If you want to develop a high-performance team, this would be the first book I would recommend."
--Tim Riley, Founder, Door to Door Storage

"I love this book. It's very practical and easy to understand. Our high-performing members use the principles described here, with great success."
--Liz Richards, EVP, Materials Handling Equipment Distributors Association

"The process outlined in this book is clear and concise and will drive measurable results."--Scott Dahlquist, VP, Major International Forest Products Company

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Product Details

  • ISBN-13: 9781601631374
  • Publisher: Career Press, Incorporated
  • Publication date: 12/20/2010
  • Pages: 224
  • Sales rank: 859,578
  • Product dimensions: 6.00 (w) x 8.90 (h) x 0.70 (d)

Meet the Author

John Cioffi received his first business education in his family's restaurant and lodging business. He later held executive positions in several companies, ranging from start-ups to a Fortune 100. He has been a business coach for more than 15 years, is a frequent business speaker, and is a partner in GoalMakers Management Consultants. He received a BA from Colby College, a master's degree from Dartmouth, and an MBA from Wharton. He lives near Seattle with his wife, Amy.

Ken Willig is an entrepreneur, consultant and CEO-coach, and the founder of GoalMakers Management Consultants. He has developed numerous successful businesses, received the Entrepreneur of the Year award for Southern California, and was a business partner of John Wayne. He founded and directed the Institute of Entrepreneurship MBA program at City University in Seattle, and has served on a variety of corporate and non-profit Boards. Ken graduated from Purdue and lives in Scottsdale with his wife Noreen.

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Table of Contents

Introduction 11

Chapter 1 Set goals all the time 15

Company goals come in three flavors 16

Don't pick up nails 38

Say no to the hamster wheel 40

Chapter 2 Focus on the process, not a plan 43

Most businesses don't have a plan 44

The process is more important than the plan 46

Creating a planning process 49

Survival of the fittest ideas 69

Chapter 3 Coach the right people 73

Never try to teach a pig to sing 75

Matching people to the position 81

Hire the right person, not the right resume 103

Chapter 4 Serve the right customer 109

Define the right customers 112

Create the right strategies for your right customers 115

Create a sales process to secure and serve your right customers 129

Create an operations process to serve your right customers 135

Constantly build the culture 140

Chapter 5 Empower your entire team 143

How can you empower your team? 144

Management would be easy if you didn't have to deal with people 146

Enabling real empowerment 148

Goals and boundaries 148

Conditions for empowerment 157

Wide boulevards, high curbs 168

The process as a diagnostic tool 168

Chapter 5 Do the right things right 171

A system of managing 172

The Goal Management Team (GMT) 177

The six tools 179

Appendix A Using your financial statements to generate more profit and more cash 197

Appendix B Business plan outline and guidance 207

Appendix C The interviewing process: one of a manager's most critical activities 225

Appendix D The sales process: an example step 235

Appendix E Improving communications 239

Recommended Reading 243

Index 249

About The Authors 255

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Customer Reviews

Average Rating 3.5
( 2 )
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Sort by: Showing all of 2 Customer Reviews
  • Posted February 13, 2012

    more from this reviewer

    6 Habits of Highly Successful Managers

    Navigating a business requires not only doing “things right” but also doing the “right things,” which, in essence, means being both a good manager and a competent leader. If the weight of that responsibility panics you, pick up this book by management consultants John Cioffi and Ken Willig. They narrate a valuable crash course on management, peppering their lessons with the adventures of “Mike,” a fictional manager, and with numerous anonymous “true stories,” which the authors amassed from their experiences in the field. Although the book’s title rides the coattails of Stephen Covey’s classic The 7 Habits of Highly Effective People, getAbstract finds that this savvy guide provides a basic, pragmatic road map for managers, especially novices.

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  • Anonymous

    Posted March 10, 2012

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