70-685: Windows 7 Enterprise Desktop Support Technician with Lab Manual / Edition 1

70-685: Windows 7 Enterprise Desktop Support Technician with Lab Manual / Edition 1

by Microsoft Official Academic Course
     
 

Product Details

ISBN-13:
9780470922576
Publisher:
Wiley, John & Sons, Incorporated
Publication date:
02/02/2011
Series:
Microsoft Official Academic Course Series, #854
Edition description:
New Edition
Product dimensions:
8.40(w) x 10.80(h) x 0.60(d)

Meet the Author

Table of Contents

1. Introduction to Windows 7.

2. Resolving Network Connectivity Issues.

3. Understanding Essential Network Services.

4. Troubleshooting Mobile Connectivity Problems.

5. Troubleshooting Hardware Issues.

6. Troubleshooting Startup Problems.

7. Understanding and Troubleshooting File Access.

8. Troubleshooting Printer Problems.

9. Troubleshooting Software Issues.

10. Dealing with Performance Issues.

11. Troubleshooting Internet Explorer.

12. Resolving Security Issues.

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