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TRANSFORM YOUR TEAM IN JUST 90 DAYS!
The all-purpose manual every manager should own . . .
Whether you've recently been hired or promoted or just decided to try a fresh approach to managing your team, this step-by-step guide ensures you'll get the strongest performance possible out of your team--in any environment. With strategies presented in manageable daily, weekly, and quarterly timelines, the program covers the full range of workplace issues-from outdated systems and company politics to budget cuts and backstabbing.
In 90 days or less, you can:
This is not a book of management “philosophy”-it's a hands-on, nuts-and-bolts training guide that addresses the day-to-day reality of managing teams, especially in tough times. Filled with handy checklists, questionnaires, timelines, meeting planners, progress charts, and performance reviews, it has everything you need to build a terrific team in three short months . . . and reap the benefits forever!
90 Days to a High-Performance Team Introduction: How to Use This Book Chapter 1: You've Just Started Managing a Team...Now what? Chapter 2: Distinctive Customer Service: Using Under-Promising and Over-Delivering to Master Profitable Relationships Chapter 3: Communication Breakdowns: What to Do and What NOT to Do Chapter 4: Facilitating change: How to Get the "Ain't-It-Awfuls" on Your Team's Side Chapter 5: Ridding Yourself of That "One Little Troublemaker" Quickly and Easily — in 5 Simple Steps Chapter 6: The Boss From Hell": Help is On the Way Chapter 7: When Your Team is Clashing With Another Team: Getting Everyone on the Same Page Chapter 8: Managing Performance and Performance Reviews: Finding Your Coaching Style Chapter 9: Budgeting: Getting the Help You Need From Others to Save you Time, Effort and Money Chapter 10: From Forming to Performing: The 10 Best Ways to Develop a Managing Rhythym That Works for You and Your Team
Posted November 25, 2009