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TRANSFORM YOUR TEAM IN JUST 90 DAYS!
The all-purpose manual every manager should own . . .
Whether you've recently been hired or promoted or just decided to try a fresh approach to managing your team, this step-by-step guide ensures you'll get the strongest performance possible out of your team—in any environment. With strategies presented in manageable daily, weekly, and quarterly timelines, the program covers the full range of workplace issues-from outdated systems and company politics to budget cuts and backstabbing.
In 90 days or less, you can:
This is not a book of management “philosophy”-it's a hands-on, nuts-and-bolts training guide that addresses the day-to-day reality of managing teams, especially in tough times. Filled with handy checklists, questionnaires, timelines, meeting planners, progress charts, and performance reviews, it has everything you need to build a terrific team in three short months . . . and reap the benefits forever!
90 Days to a High-Performance Team Introduction: How to Use This Book Chapter 1: You've Just Started Managing a Team...Now what? Chapter 2: Distinctive Customer Service: Using Under-Promising and Over-Delivering to Master Profitable Relationships Chapter 3: Communication Breakdowns: What to Do and What NOT to Do Chapter 4: Facilitating change: How to Get the "Ain't-It-Awfuls" on Your Team's Side Chapter 5: Ridding Yourself of That "One Little Troublemaker" Quickly and Easily — in 5 Simple Steps Chapter 6: The Boss From Hell": Help is On the Way Chapter 7: When Your Team is Clashing With Another Team: Getting Everyone on the Same Page Chapter 8: Managing Performance and Performance Reviews: Finding Your Coaching Style Chapter 9: Budgeting: Getting the Help You Need From Others to Save you Time, Effort and Money Chapter 10: From Forming to Performing: The 10 Best Ways to Develop a Managing Rhythym That Works for You and Your Team
Posted November 25, 2009