A+ Certification Study Guide

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Overview

Prepare to pass the A+ certification exam - while gaining practical knowledge of the latest hardware and operating system technology for on-the-job success - using this comprehensive, 100% curriculum-based training system. Built on the proven training methodology of Global Knowledge, this complete study guide and CD-ROM package uses expert teaching techniques from the company that trains more than 200,000 IT professionals each year.
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Overview

Prepare to pass the A+ certification exam - while gaining practical knowledge of the latest hardware and operating system technology for on-the-job success - using this comprehensive, 100% curriculum-based training system. Built on the proven training methodology of Global Knowledge, this complete study guide and CD-ROM package uses expert teaching techniques from the company that trains more than 200,000 IT professionals each year.
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Product Details

  • ISBN-13: 9780072121308
  • Publisher: McGraw-Hill Professional
  • Publication date: 8/9/1999
  • Series: A+ Series
  • Edition description: 2ND BK&CDR
  • Edition number: 2
  • Pages: 686
  • Product dimensions: 7.72 (w) x 9.48 (h) x 2.24 (d)

Read an Excerpt

Chapter 1: System Modules

This chapter introduces you to basic computer concepts, including how to identify and replace common components. Familiarity with the components, as well as a good working knowledge of their function, will allow you to work comfortably with most types of computers, in spite of different layouts or new component designs.

You will also be introduced to installation procedures for some common devices. The installations discussed in this chapter are limited to those components that require only physical attachment to the computer to function properly. More complex installations are discussed in Chapter 2.

This chapter also discusses the system resources that allow components to operate within the computer without conflicting with one another. Finally, this chapter describes the physical cables and connections used by devices to communicate with one another, as well as various methods of communication.

System Modules

This section describes common devices called field-replaceable modules as well as their role in the computer system as a whole. This information will form the foundation of your ability to discover and resolve computer problems. If you know the functions of each component, you will more easily be able to determine which component is at fault when something goes wrong.

System Board

Each internal and external component is connected to the system board. The system board, also referred to as the main board, the motherboard, or the planar board, is made of fiberglass and is typically brown or green, with a meshwork of copper lines (see Figure 1-1). These "lines" are the electronic circuits through which signalstravel from one component to another and are collectively called the bus.

The Processor or CPU

Most computer components are designed to perform only one or a limited number of functions, and they only do so when it is specifically requested of them. The device responsible for organizing the actions of these components is the processor, also referred to as the central processing unit, or CPU. As the "brain" of the computer, the processor receives requests from you, the user; determines the tasks needed to fulfill the request; and translates the tasks into signals that the required component(s) can understand. The processor also does math and logic calculations. For more information about this feature, see Chapter 5, "Motherboard, Processors, and Memory."

The processor itself comes in several physical forms. Older processors, such as the Intel 80286, 80386, 80486, and Pentium, have pin grid array (PGA) forms. PGA processors, as shown in Figure 1-2, are square, with several rows of pins on the bottom. These pins are used to attach the processor to the motherboard.

A newer processor form (used in Pentium II and up) is the single-edge contact (SEC) cartridge, which has an upright design and attaches to the motherboard using a slot-1 connector. An SEC processor is shown in Figure 1-3. Processor designs, models, and speeds are discussed in more detail later in the chapter and again in Chapter 5.

The Power Supply

The power supply (shown in Figure 1-4), typically located at the back of the computer's interior, has several very important functions. It is responsible for converting the alternating current (AC) voltage from wall outlets into the direct current (DC) voltage that the computer requires. The power supply accomplishes this task through a series of switching transistors, which gives rise to the term switching mode power supply.

Another function of the power supply is to ensure that the computer receives the proper amount of voltage. Typical North American wall outlets generate about 110-120 vAC (volts AC). However, computers require comparatively smaller voltages┬▒12, ┬▒5, or ┬▒3.3 vDC (volts DC). The computer's power supply removes the excess voltage and dissipates it in the form of heat.

This build-up of heat can cause computer components (including the power supply itself) to fail. Therefore, the power supply has a built-in fan that draws air in from outside the computer case and cools off the components inside...

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Table of Contents

Pt. I A+ Core Examination
1 Installation, Configuration, and Upgrading 3
2 Diagnosing and Troubleshooting 79
3 Safety and Preventive Maintenance 123
4 Motherboard/Processors/Memory 155
5 Printers 191
6 Portable Systems 231
7 Basic Networking 263
8 Customer Satisfaction 293
Pt. II DOS/Windows Examination
9 Function, Structure, Operation, and File Management 325
10 Memory Management 375
11 Installing, Configuring, and Upgrading 417
12 Diagnosing and Troubleshooting 451
13 Networks 499
A: Self Test Answers 525
B: About the CD 595
C: About the Web Site 601
D: DOS Command Reference 603
E Network Troubleshooting Guide 617
F Networking Language 621
G MSD.EXE Output 627
Glossary 639
Index 663
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Customer Reviews

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Sort by: Showing all of 3 Customer Reviews
  • Anonymous

    Posted July 10, 2001

    Ok primer, but don't rely on this book

    I have not yet taken this exam, but already have found inconsistencies between the book and the included exam sims on the CD. Further, some of the information presented is incorrect or was out of date. The book is a good start for the absolute beginner - but I would not use it as a reference source for actual real world or on the job situations. An exmaple, the information provided for IDE device configuration is misleading and limitted.

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  • Anonymous

    Posted May 25, 2000

    Good Resource

    I had purchased this book after trying to read Exam Prep A+ study guide. I found it a lot easier to read and understand. There are errors and I wouldn't recommend this to anyone who hasn't played inside a computer for at least a year. If your a beginner then go for the exam prep to get the behind the scenes info on computers. By the way I passed both tests using this book.

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  • Anonymous

    Posted February 21, 2000

    i passed but...

    i just passed the first exam and already i see problems. first off, some of the material presented in the book does not match up with the answers they were looking for on the exam. i had a question on an expansion slots data transfer rate and the answer was not any of the ones i had been so diligently studying for the last month and a half. there are contradictions and typos in the text itself that make it hard to tell heads from tales, in one place they actually tried to say that wram is faster than sram. the book does not cover near enough to do well on the exam. the coverage on printers is nowhere near in depth enough. prepare for questions on laser printer parts you'll never hear of in this book, and even if you read the practice exam book that accompanies this book you'll find things not even mentioned in the text, like arcnet, dchp, things on memory banks etc. DO NOT GET THIS BOOK AS A STAND ALONE RESOUURCE AND EXPECT TO PASS THE TEST WITH FLYING COLORS!!

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