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A-HA! Performance: Building and Managing a Self-Motivated Workforce [NOOK Book]

Overview

Many people are great at what they do, but when they become managers they aren't given basic human motivation management tools. Successfully building and managing a self-motivated workforce requires an awareness and a skill set far different from the expertise managers had in their specialty. Attracting and retaining top talent and continually improving performance requires a strong focus on the vested interests of employees. Managers who understand the eight Intrinsic Motivation Points (IMPs) that drive human ...

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A-HA! Performance: Building and Managing a Self-Motivated Workforce

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Overview

Many people are great at what they do, but when they become managers they aren't given basic human motivation management tools. Successfully building and managing a self-motivated workforce requires an awareness and a skill set far different from the expertise managers had in their specialty. Attracting and retaining top talent and continually improving performance requires a strong focus on the vested interests of employees. Managers who understand the eight Intrinsic Motivation Points (IMPs) that drive human performance have an edge over managers who don't.

This book reveals a powerful alternative to carrot-and-stick motivation. Achieving better results or maintaining desired results in an ever-changing environment requires an engaged and self-motivated workforce, one that will go the extra mile because its members want to, not because they fear the stick, or because they want the carrot, but because doing and achieving makes them feel good.

Getting other people to do the right thing, in the right time frame, with the right attitude is what makes success so challenging in business. In fact, getting ourselves to do the right thing, in the right time frame, with the right attitude is often challenging too. Doing the right thing requires the right kind of motivation.

Between what leaders ask of people and what they get from them is a series of internal steps, a thought process based on the eight IMPs. A-HA! Performance reveals that process and how to leverage those IMPs to energize performance and lead to better results. This revolutionary book provides the insight and information needed for building and leading a self-motivated workforce, showing how to manage employees, peers, bosses, and customers in ways that encourage buy-in and disarm resistance. Whether you need to improve performance, motivate and retain top performers, or improve your workplace environment, A-HA! Performance pinpoints what to do and how to do it.

For managers and business leaders in any industry, A-HA! Performance is a practical, timeless tool and a powerful philosophical framework that will not only improve the bottom line but also improve all your business and personal relationships.

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Product Details

  • ISBN-13: 9781118633311
  • Publisher: Wiley
  • Publication date: 1/3/2013
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 304
  • File size: 4 MB

Meet the Author

Douglas Walker, MS, is cofounder of A-HA! Performance Solutions, cre-ator of the A-HA! Performance Model, a highly regarded manager and sought after keynote speaker, trainer, executive coach, human capital management consultant, executive career advisor, and leading expert in intrinsic motivation management. He teaches A-HA! at SDSU and UCSD and served as senior faculty at the William Glasser Institute and as the Managing Consultant of the San Diego office of DBM, an international leader in transition services.

Stephen Sorkin, MBA, is cofounder of A-HA! Performance Solutions, focusing on business development and marketing, while also involved with developing and delivering A-HA! Performance products and services. He has repeatedly commercialized and developed ideas into globally competing businesses, including award-winning and industry standard–setting human capital management solutions.

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Table of Contents

Foreword.

Acknowledgments.

Introduction.

1 Receptionist Goes Nuts . . . and Goes.

2 Needs: The Hidden Fundamentals of Motivation and Behavior.

3 Wants: The Not-at-All Hidden Fundamentals of Motivation and Behavior.

4 CAP: Aligning, Setting, and Managing Self-Motivation.

5 Got: Our Baseline for Knowing Where We Are Relative to Any Given Want.

6 The Gap and the GapZap: Underwhelmed, Overwhelmed, Whelmed Just Right.

7 Options: The ABCs of Choices—Choosing Our Own Behavior Means a Whole Lot More than We May Think.

8 Output: Chosen Behavior—Doing, Thinking, Emoting, Physiology.

9 Filters: Coloring What’s Coming In and Limiting What’s Going Out.

10 Addressing and Improving Inadequate Performance Behavior.

11 Address and Improve: Excelling a Top Performer and Retaining Talent.

12 Rapid Conflict Resolution and Rapid Team Tune-Up: Dealing with Conflicted Employees or Building Teams.

13 Making the Shift.

Epilogue.

Appendix.

Glossary.

Index.

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Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted July 19, 2007

    A turning point for my company.

    Finally I understand how to develop my employees the way they want to be developed! My training programs will now have better substance! Further, since finishing the book two nights ago I am already enjoying more useful conversations with my employees and communicating more effectively with my clients. I got so much out of the book that I'm writing this review to support it.

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