A+ Lab Manual (Exam Cram 2)

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Improve Your Score on the A+ Exams!
  • More than 50 labs that feature key objectives, step-by-step procedures, and our popular "What Did I Just Learn?" report section to help you assess how well you understood the material.
  • Master your ability to install hardware, configure hardware resources and ports for proper functioning, and upgrade any Field Replaceable Units (FRUs) that have failed or don't meet ...
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Overview

Improve Your Score on the A+ Exams!
  • More than 50 labs that feature key objectives, step-by-step procedures, and our popular "What Did I Just Learn?" report section to help you assess how well you understood the material.
  • Master your ability to install hardware, configure hardware resources and ports for proper functioning, and upgrade any Field Replaceable Units (FRUs) that have failed or don't meet performance needs.
  • Learn critical troubleshooting tools and utilities, as well as vital system maintenance techniques, for Windows 9x/Me, NT 4.0 Workstation, 2000 Professional, and XP.
  • Learn how to configure and troubleshoot major networking interfaces, protocols, and Internet connectivity for the major Windows desktop operating systems.
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Product Details

  • ISBN-13: 9780789732927
  • Publisher: Pearson Education
  • Publication date: 11/19/2004
  • Series: Exam Cram 2 Series
  • Edition description: For Exams 220-301 and 220-302
  • Pages: 440
  • Product dimensions: 5.98 (w) x 9.02 (h) x 1.00 (d)

Table of Contents

Introduction.

1. Hardware Concepts.

    Domain 1: Installation, Configuration, and Upgrade Objectives

    Orientation

    Procedure

    What Did I Just Learn?

    Boot Sequence

    Procedure

    What Did I Just Learn?

    CMOS Passwords and Resources

    Resources

    Procedure

    What Did I Just Learn?

    HDD Setting

    Resources

    Procedure

    What DidI Just Learn?

    Digital Multimeter

    Resources

    Procedure

    What Did I Just Learn?

    PC-Certify-Using Diagnostic Software

    Resources

    Procedure

    What Did I Just Learn?

    Domain 1 Practice Questions

    Objective 1.1

    Objective 1.2

    Objective 1.3

    Objective 1.4

    Objective 1.5

    Answers and Explanations

    Objective 1.1

    Objective 1.2

    Objective 1.3

    Objective 1.4

    Objective 1.5

    Need to Know More?

2. Operating System Fundamentals.

    Domain 1: Operating System Fundamentals

    Windows Me Video Drivers

    Resources

    Procedure

    What Did I Just Learn?

    Windows Me Navigating

    Resources

    Procedure

    What Did I Just Learn?

    Windows Explorer

    Procedure

    Moving Folders Around

    Procedure

    Formatting a Blank Floppy Disk

    Procedure

    What Did I Just Learn

    The Control Panel

    Procedure

    Windows Setup

    Procedure

    What Did I Just Learn?

    Windows Me Command Prompt Navigating

    Resources

    Procedure

    What Did I Just Learn?

    Advanced Windows Me

    Resources

    Procedure

    What Did I Just Learn?

    Windows Me Hardware Resources

    Cabinet Files

    System Configuration Settings

    Resources

    Procedure

    What Did I Just Learn?

    Windows 2000 Navigation

    Resources

    Procedure

    What Did I Just Learn?

    Windows 2000 Administrative Tools

    Resources

    Procedure

    What Did I Just Learn?

    Windows 2000 Computer Management

    Resources

    Procedure

    What Did I Just Learn?

    Windows XP Navigating

    Resources

    Procedure

    What Did I Just Learn?

    Windows XP Control Panel

    Resources

    Procedure

    What Did I Just Learn?

    Windows Me Plug-and-Play

    Resources

    Procedure

    What Did I Just Learn?

    Windows 2000 Plug-and-Play

    Resources

    Procedure

    What Did I Just Learn?

    Windows XP Plug-and-Play 

    Resources

    Procedure

    What Did I Just Learn?

    Windows Me Printers

    Resources

    Procedure

    What Did I Just Learn?

    Windows 2000 Printers

    Resources

    Procedure

    What Did I Just Learn?

    Installing Printers in Windows XP

    Resources

     Procedure

    What Did I Just Learn?

    Exam Prep Questions

    Objective 1.1

    Answers and Explanations

    Objective 1.1

3. Operating System Technology.

    Windows 98 and Me Troubleshooting Tools

    Resources

    Procedure

    Viewing the Tools That Are Available in the Tools Menu

    What Did I Just Learn?

    Windows Me Disk Management

    Resources

    Procedure

    What Did I Just Learn?

    Windows 2000 Accessories

    Resources

    Procedure

    What Did I Just Learn?

    Troubleshooting Disk Management

    Resources

    Procedure

    What Did I Just Learn?

    Windows 2000 Registry

    Resources

    Procedure

    What Did I Just Learn?

    Windows Me and 98 Troubleshooting Modes

    Resources

    Procedure

    What Did I Just Learn?

    Windows Me Setup Log Files

    Resources

    Procedure

    What Did I Just Learn?

    Windows 2000/XP Startup Modes

    Resources

    Procedure

    What Did I Just Learn?

    Windows XP System Restore

    Resources

    Procedure

    What Did I Just Learn?

    Exam Prep Questions

    Objective 1.5

    Objective 3.2

    Answers and Explanations

    Objective 1.5

    Objective 3.2

4. Networking.

    Windows Me Dial-Up Access 

    Resources

    Procedure

    What Did I Just Learn?

    Windows Me TCP/IP Setup

    Resources

    Procedure

    What Did I Just Learn?

    Windows Me TCP/IP Utilities

    Resources 

    Procedure

    What Did I Just Learn?

    Windows Me Network Operations

    Resources

    Procedure

    What Did I Just Learn?

    Windows Me Accessories

    Resources

    Procedure

    What Did I Just Learn?

    Windows 2000 TCP/IP

    Resources

    Procedure

    What Did I Just Learn?

    Windows 2000 Networking

    Resources

    Procedure

    What Did I Just Learn?

    Windows XP TCP/IP Setup

    Resources

    Procedure

    What Did I Just Learn?

     Windows XP Network Operations

    Resources

    Procedure

    What Did I Just Learn?

    Internet Client Setup for IE 6.0

    Resources

    Procedure

    What Did I Just Learn?

    Windows Me FTP/Telnet

    Resources

    Procedure

    Transferring Files Using an FTP Client

    What Did I Just Learn?

    Windows Me Internet Domain Names

    Resources

    Procedure

    What Did I Just Learn?

    Exam Prep Questions 

    Objective 4.1

    Objective 4.2

    Answers and Explanations

    Objective 4.1

    Objective 4.2

    Need to Know More?

5. System Maintenance.

    Windows Me Software Version Update Management 

    Resources

    Procedures

    What Did I Just Learn?

    Windows 2000 Software Version Update Management

    Resources

    Procedure

    What Did I Just Learn?

    Windows XP Software Version Update Management

    Resources

    Procedure

    What Did I Just Learn?

    Windows Me Operating System Faults

    Resources

    Procedure

    What Did I Just Learn?

    Windows 2000 and XP Operating System Faults

    Resources

    Procedure

    What Did I Just Learn?

    Exam Prep Questions

    Objective 3.1

    Objective 3.3

    Answers and Explanations

    Objective 3.1

    Objective 3.3

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Introduction

Introduction

Introduction to Your Lab Manual

Welcome to the A+ Exam Cram 2 Lab Manual! This book is designed to complement the A+ Training Guide, A+ Exam Cram 2, and the A+ Practice Questions Exam Cram 2 books. The A+ Exam Cram 2 Lab Manual includes more than 50 labs with nearly 120 exercises that mimic tasks and present real-world scenarios that a computer repair technician might face on the job. The exercises were developed based on the A+ exam objectives.

Written by A+ instructors, the A+ Lab Manual provides clear step-by-step directions to help you through complex exercises and offers ample guidance to prevent potential pitfalls.

The authors include references to specific chapters and topics in the corresponding A+ Exam Cram 2 and A+ Training Guide books; however, this lab manual is a standalone product that can be used effectively both individually and in a class setting. If you feel that you could benefit both from buying this book and taking a class, check out the many third-party vendors who offer A+ training in addition to training offered by CompTIA.

Undoubtedly, experience with the technologies you are going to be tested on is critical. To truly be prepared for your certification exam it is recommended that you read and study, complete lots of practice questions, and gain solid experience with the technologies you will be tested on. The last point is our intent with this book. We want to offer you plenty of opportunity to jump into the technologies the A+ exams test on, complete with plenty of guidance and feedback to assist you throughout your exercises. So, after completing this lab manualit is our hope that you will feel more confident and competent with A+ fundamentals as well as the objectives you must master for the A+ exam.

Who Is This Book For?

This is always a critical question that readers want to answer before purchasing any book. It can be a frustrating experience to buy a book that doesn't fit your needs, to say the least--we know from experience. With that said, this book is for anyone studying for the A+ exam who feels he is at a point in his study when he needs to put the concepts and principles of A+ into action for greater understanding. If you are qualified to be taking the A+ exam, this book is for you. However, you should use the exercises in this book at the point you feel you are ready to get hands-on experience. This, of course, will vary for every reader, but knowing how you learn and what study techniques best breed success for you is the path to passing the A+ exam.

A word of warning is necessary here! Don't use this book as your sole study vehicle. We know that may sound weird to say our book is not the only study guide you need for exam success. Make no mistake, we want this book to succeed greatly, but we also know that successful certification students almost always have more than one study source. That is not a sales pitch for Que's other products either! That is tried and true advice that we want you to be aware of because not every book covers items completely or to the degree you may need, so having several study aides gives you a greater chance to find the information you need along with different viewpoints and experiences from various authors. That is truly a rich learning environment!

What Makes Up a Que A+ Lab Manual?

By now you are probably curious as to what makes up a Que A+ Lab Manual. The following list details what a typical chapter contains:

  • Introduction--Each chapter will contain an introduction that gives you insight into what the chapter covers, why this content is important for the exam, and any other information you may need as you begin to do the exercises.

  • Objectives List--This is simply a listing of the Security+ objectives, quoted from CompTIA, that your particular chapter will be covering.

  • Step-by-Step Lab Procedures--This is the meat of your lab manual's chapters. Here is where you will exercise your skills and develop that all-important set of experiences that will help you on the job and on the A+ exam.

  • What Did I Just Learn?--This section will follow your step-by-step exercises. This is a critical section that will sum up and review the concepts and skills you should have mastered after completing the exercises. If you don't feel confident that you picked up those skills or understood the concepts provided, try the steps again and consult some of your other study books for review.

  • Practice Questions--At the end of each chapter we will provide you with a small amount of practice questions too. There won't be many of these, but we want you to use the questions to make sure that you understand the concepts and skills central to the chapter you are completing. Again, if you are not comfortable while answering the questions be sure to visit other study guides to get more information for review.

Other Elements You Will Encounter

The preceding list gives you the major elements each chapter in your A+ Lab Manual contains; however, you will see some other elements floating around. The following list details these for you:

  • Figures--Periodically you will be offered a picture or diagram that will help you visualize something while you are doing your exercises.

  • Exam Alerts--Once in a while you will encounter this element. The exam alerts are offered to you as an "early warning." If you see something in an exam alert you should take great care to know the item in it because you can be fairly certain that the topic will be on the A+ exams.

  • Hints--These elements will periodically be left to give a hint on how to do something differently or some extra advice on how to complete an exercise step. These will be placed in locations where previous students have experienced difficulty. This is our way to try and head off potential trouble as much as possible.

  • Warnings--Warnings are alarms to you that something could go really wrong if you aren't careful. Pay close attention to these.

About A+

The CompTIA A+ certification tests an individual's basic skills and knowledge of general hardware and operating system concepts. Candidates should possess 500 hours of hands-on experience troubleshooting hardware problems, operating system issues including installations, configuration, preventive maintenance, and networking.

System Requirements

The following hardware and software are required to complete the exercises in this lab manual:

  • Two computers with a 700MHz (or higher) processor, CD drive, floppy drive, and network interface card; one computer should have two hard disks

  • Windows 2000 Professional/Windows XP Professional*

  • Windows 98/Windows Me*

  • Unix or Linux

  • Internet access

  • Software Diagnostic Package

  • Faulty Hardware Components


* Differences that exist between operating systems are noted in the exercises.

The best way to set up computers to do all the labs is to mount all three operating systems (Me, 2000 and XP) in different partitions on the same drive. This will permit the user to start the system with whichever operating system is being called for in the lab, and he or she will not have to install and uninstall operating systems while moving through the labs. Another method is to use a third party such as Commander to provide a selection of start options.

Users who do not have access to multiple computers will find that virtual computer software such as VMWare Workstation or Microsoft Virtual PC is useful for emulating networks. Time-limited evaluation copies of both of these products are available. For more information, visit vmware.com/products/desktop/ws_features.html and microsoft.com/windowsxp/virtualpc/.

Conclusions

This manual is a means for you to gain hands-on experience with the concepts and technologies you are likely to be tested on. Although we can't guarantee you a passing score from using this book, we can offer you plenty of practice that will be sure to help you on the job and the exam.

Remember, it is best to have several sources of study materials. Que offers, along with this Lab Manual, several products that you can use:

  • A+ Exam Cram by James Jones and Craig Landes; ISBN 0-7897-3043-X

  • A+ Practice Questions Exam Cram 2 by Charles J. Brooks; ISBN 0-7897-3108-8

  • A+ Training Guide by Charles J. Brooks; ISBN 0-7897-3044-8

In conclusion, study hard; apply your knowledge; practice, practice, practice; and best of luck to you!

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