A Manager's Guide to Improving Workplace Performance

A Manager's Guide to Improving Workplace Performance

by Roger Chevalier
     
 

Winner of the International Society for Performance Improvement (ISPI) Award of Excellence for 2008

Selected for the 2008 ISPI Award of Excellence for Outstanding Communication

Foreword by Marshall Goldsmith

While many supervisors know how to identify flaws in their employees’ performance, only the best managers truly know what it takes to fix the

Overview

Winner of the International Society for Performance Improvement (ISPI) Award of Excellence for 2008

Selected for the 2008 ISPI Award of Excellence for Outstanding Communication

Foreword by Marshall Goldsmith

While many supervisors know how to identify flaws in their employees’ performance, only the best managers truly know what it takes to fix the problem. A Manager’s Guide to Improving Workplace Performanc e offers a practical, step-by-step approach to guiding employees to excellence by analyzing their problem areas, developing creative solutions, and implementing change. Employee performance expert Roger Chevalier has helped thousands of managers and human resources professionals to bring out the best in their workers. Using case studies and real-life examples, he shows supervisors how to take their employees from good to great by:

• using tools like the Performance Coaching Process, Performance Counseling Guide, and Performance Analysis Worksheets

• tailoring the amount of direction and support to an employee’s specific abilities and motivations

• applying the Situational Leadership model to teams and individual employees.

Practical and authoritative, this book offers a positive, yet realistic solution for one of the greatest workplace challenges facing managers.

Editorial Reviews

From the Publisher
"...this book could easily serve as a textbook for company courses designed to provide managers with better employee management skills." — BPTrends

“With this book, Chevalier deftly bridges the gap between the practice (and jargon) of human performance technology (HPT) and the day–to-day work of line managers.” Performance Improvement

Product Details

ISBN-13:
9780814474181
Publisher:
AMACOM Books
Publication date:
03/08/2007
Pages:
224
Product dimensions:
7.50(w) x 9.25(h) x 0.48(d)
Age Range:
17 Years

Meet the Author

Roger Chevalier (Rohnert Park, CA) has nearly 30 years of experience as an expert in employee performance and training. He was the Director of Certification for the International Society for Performance Improvement (ISPI) until 2006.

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