A study of processes and perceptions of educational decision makers: Looking at organizational trust in critical decisions.

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More About This Textbook


Literature from the 1990s has professed that not only is trust a key ingredient for a business's viability and sustainability, it is vital to organizations that want to succeed in a global economy. As a consequence of organizational restructuring, downsizing or integrating acquired companies as part of a merger, companies must depend on diverse and remote teams working together, in order to succeed. In this effort, trust is especially critical. One specific type of organization, the United States' Education system is struggling to consistently reach achievement levels and is under continual scrutiny, in light of repeated poor performance against recently mandated standards. After reviewing a several key studies focusing on elementary and middle schools in an urban setting, Hoy and Tschannen-Morran (1999), Bryk and Schneider (2002), Kochanek (2005), the intent of this study is to explore the dynamics of decision making in connection with the concept of trust, specifically, the perceptions of key decision-makers in education. Using a purposeful sample of key decision makers in Human Resources involved in actual decision-making situations, this research examines how existing components of trust are either central or peripheral to the perceptions of decision makers across a spectrum of issues. Where prior studies were conducted in an urban setting and looked at trust from the viewpoint of principals to teachers, teacher to teacher and sometimes parents to teachers and principals, this inquiry seeks evidence as to the perceptions of those in suburban district offices. This group is very involved in decisions that affect all levels of the educational organization and this paper seeks to understand their perspective and give them a voice.
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Product Details

  • ISBN-13: 9781243572240
  • Publisher: BiblioLabsII
  • Publication date: 9/3/2011
  • Pages: 148
  • Product dimensions: 7.44 (w) x 9.69 (h) x 0.32 (d)

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