The A to Z of Corporate Social Responsibility / Edition 1

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This is the world’s first complete reference on CSR, compiled by the Institute for Corporate Cultural Affairs (the ICCA). The entries have been written by leading experts, leading global thinkers and CSR practitioners.

In these pages lie the answers to questions such as:

  • What do we mean by CSR?
  • In what way are organizations viewed as citizens of the countries in which they operate?
  • How does a company know when it is operating in a sustainable way
  • What is ethical investment?

The reference also lists and describes the most important organizations and landmarks in the field of CSR.

The book comprises 339 terms, which are split into core concepts, key words and definitions to form the standard reference for managers, academics, teachers, students, officials and volunteers in the field of CSR.

This is a timely and innovative contribution to the field of Corporate Social Responsibility – the definitive terminology reference on CSR, business society relations and the organizations and standards in the field.

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Editorial Reviews

From the Publisher
"A complete reference guide...offers an invaluable combination of lessons learned and best practice for the future...provides first-hand insights" (Forum CSR International, October 2008)

"This is a timely and innovative contribution to the field of Corporate Social Responsibility"  (Retail & Leisure International, February 2008)

"...a handy reference to have on the shelf behind your desk..." (Ethical Perormance, February 2008)

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Product Details

  • ISBN-13: 9780470723951
  • Publisher: Wiley
  • Publication date: 1/14/2008
  • Edition number: 1
  • Pages: 576
  • Product dimensions: 6.10 (w) x 9.20 (h) x 1.50 (d)

Meet the Author

Dr Wayne Visser is Research Director at the University ofCambridge Programme for Industry and is responsible forspearheading a programme of research into sustainabilityleadership, learning and change. He is the author of four books,including three on the social, environmental and ethicalresponsibilities of business, one of which was also made into aleadership training video, as well as numerous articles andconference papers. He has lectured on corporate responsibility andsustainability at universities in Finland (Turku), South Africa(Cape Town, Rhodes and Stellenbosch) and the UK (Cambridge, Cardiffand Nottingham), including teaching a module on CSR in DevelopingCountries. Prior to joining Cambridge Programme for Industry, Waynewas Director of Sustainability Services for KPMG and StrategyAnalyst for CAP Gemini in South Africa.

Professor Dirk Matten holds the Hewlett-Packard Chair inCorporate Social Responsibility and is a Professor of Policy at theSchulich School of Business, York University, Toronto. Until 2006,he had a chair in business ethics and was director of a researchcentre on sustainability issues at the Royal Holloway College ofthe University of London, UK. He has 12 books and editedcollections and more than 150 journal articles, book chapters andconference papers to his name. Prof. Matten has taught andundertaken research at academic institutions in Australia, Belgium,Britain, Canada, the Czech Republic, France, Germany, Italy and theUS. His work has won numerous international awards, most recentlythe ‘Max Weber Textbook Award’ of the Institut derDeutschen Wirtschaft, awarded by Germany’s deputy chancellorFranz Müntefering in November 2006 in Berlin.

Professor Manfred Pohl is the founder and CEO ofthe Institute for Corporate Culture Affairs (ICCA). Born inBliesransbach, Germany, in 1944, he received his PhD in Historyfrom the University of Saarbrücken, Germany, in 1972. Since1972 he has been an Honorary Professor at the University ofFrankfurt.  He is currently the Deputy Chairman of theEuropean Association for Banking History e.V and of Konventfür Deutschland e.V. In October 2001 he received the EuropeanAward for Culture at the European Parliament in Strasbourg. FromJune 2002 Manfred Pohl was head of the Corporate Cultural Affairsdepartment at Deutsche Bank in Frankfurt, responsible for allcultural activities as well as charitable donations and sponsoringwithin Deutsche Bank globally before retiring in May 2007. Prof.Pohl has written over a hundred books, articles and monographs ontopics as varied as business history, culture, politics, ethics andtravel.

Nick Tolhurst is Managing Director of the Institute forCorporate Culture Affairs (ICCA) which he joined in April 2004.Before joining ICCA, Nick Tolhurst worked for the British ForeignMinistry in Germany, advising British companies in Germany andGerman companies investing in the UK. Previously, Nick Tolhurstworked for the European Commission at DG II (Economics andFinancial Affairs) preparing for the introduction of the Euro indiffering cultures and economic systems. Nick Tolhurst studied atLondon Metropolitan University (UK) and completed a Masters’Degree at Osnabrück University (Germany) both in EuropeanStudies specialising in Economics and Cultural Studies. His thesisdissertation was on the role of differing cultural and economiccontexts with regard to the European Monetary Union process. NickTolhurst has written and edited publications on CSR, CorporateCulture and Economics including, most recently, the ICCAHandbook on CSR.

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Table of Contents


THE A TO Z OF CSR – INTRODUCTION (Wayne Visser and Dirk Matten).







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