Foreword by: Mel Silberman.
Introduction: Getting on the e-Learning Highway.
PART ONE: THE CHALLENGE TO GET IT RIGHT: E-LEARNING FUNDAMENTALS.
1. Key Concepts and Terms.
Four Types of e-Learning.
What s in a Name?
Choosing Your Route.
Making a Determination.
The Secret Is in the Blend.
It s Not that Simple.
2. Rewards and Risks.
Putting Yourself into the Driver s Seat.
How to Fail.
Meeting the Challenges.
Three Parting Tips.
3. Lessons from the Trenches.
Law and B-Schools.
Business and Industry.
A Glimpse Forward and Back.
PART TWO: TAKING THE CHALLENGE: FRAMEWORKS FOR SUCCESS.
4. The Big Picture: Approaches to Project Management.
Two Project Management Approaches.
A Seventeen-Step Work Plan.
Components of a Convincing Proposal.
Elements of a Comprehensive Development Plan.
Ten Quick Tips for Project Quality and Success.
The Tasks Ahead.
5. Assessment and Analysis: Gauging Your Organization s Readiness.
A Five-Question Simplified Assessment.
A Quick Force-Field Analysis.
The Comprehensive Approach.
6. Spotlight on Learning: Frameworks for Design and Development.
What Is Learning?
Learning Styles and e-Learning.
Gagne on Learning.
Five Stages of e-Learning.
Engaging the Learner to Make Learning Stick.
Other Design and Development Issues.
Facilitating the Process.
A Final Thought.
7. Decision Making Step by Step: Selecting Courses and Vendors.
A Question of Priorities.
Making the Decision, Step by Step.
Application and Adaptation.
8. Virtual Classrooms: Delivering Courses Online.
From Access to Development, Step by Step.
A New Role for Instructors.
Conclusions About Online Delivery.
9. Champions: Strategies for Leading the Change.
Getting the Most from Consultants.
Who Is Doing What?
10. Value Added and Proven: Measuring and Improving Programs.
Issues with Evaluation.
Areas to Evaluate.
Validation of the Benchmarks.
Four-Level Evaluation Framework.
Four Target Groups for Evaluation.
Resources for More Information About Evaluation.
11. The View from Where We Are: e-Learning Today and Tomorrow.
Examples to Stir Us.
If You Had a Hammer.
Goin to Kansas, Here I Come.