The ABCs of Evaluation: Timeless Techniques for Program and Project Managers / Edition 3

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The second edition of the bestselling The ABCs of Evaluation offers a thoroughly revised and updated version of that classic book. Written for any program type or setting, The ABCs of Evaluation shows how to select participants for the evaluation and how to deal with multiple goals and objectives-including those of the organization, the staff, and the client. The authors describe different evaluation models, illustrate the circumstances under which each model can be used, and offer tips on identifying data sources and collecting the data itself. This new edition is filled with illustrative new cases and scenarios from various evaluation realms in the social sciences, education, and human services. The book also contains information on how to negotiate the evaluation contract. Throughout the book there are charts, graphs, models, and lists to help organize, extend, and facilitate the understanding of each evaluation concept.
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Editorial Reviews

A guide to concepts and methods of evaluation. Explains each component of evaluation design, first detailing principles and theories, then showing how to apply them in real-life situations. Shows how to select participants for the evaluation and how to deal with multiple goals and objectives, including those of the organization, the staff, and the client. Describes different evaluation models, and gives tips on identifying data sources and collecting data. Includes a sample report. Boulmetis teaches adult education at the University of Rhode Island. Dutwin is president of a training and development firm and author of eight books used in the adult education and training field. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780470873540
  • Publisher: Wiley
  • Publication date: 10/25/2011
  • Series: CourseSmart Series , #46
  • Edition description: New Edition
  • Edition number: 3
  • Pages: 304
  • Sales rank: 359,248
  • Product dimensions: 6.00 (w) x 8.90 (h) x 0.90 (d)

Meet the Author

John Boulmetis is professor of adult education and director of the Center for Human Services, College of Human Sciences and Services, University of Rhode Island.

Phyllis Dutwin is president of Dutwin Associates, a training and development firm, and author of twelve books used in the adult education and training field, including English the Easy Way and Read to Work.

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Table of Contents

Preface vii
The Authors xv
1 What Is Evaluation? 1
2 Why Evaluate? 22
3 Decision Making: Whom to Involve, How, and Why 36
4 Starting Point: The Evaluator's Program Description 57
5 Choosing an Evaluation Model 80
6 Data Sources 98
7 Data Analysis 119
8 Is It Evaluation or Is It Research? 136
9 Writing the Evaluation Report 151
10 Evaluation as a Business 167
Appendix A More on Data Analysis 187
Appendix B Sample Evaluation Report 197
Appendix C Sample Evaluation Contract 225
References 231
Index 233
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