The ABCs of Evaluation: Timeless Techniques for Program and Project Managers / Edition 3

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Thoroughly revised and updated, this third edition of the bestselling book offers an introduction to program evaluation including information on stakeholder relationships, program design, data collection and analysis, reporting results, and other important steps. This edition expands coverage of evaluation models and logic models. Written for any program type or setting, The ABCs of Evaluation shows how to select participants for the evaluation and how to deal with multiple goals and objectives — including those of the organization, the staff, and the client. All references and pedagogical features including learning objectives, key terms, and questions for discussion have been updated.

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Editorial Reviews

A guide to concepts and methods of evaluation. Explains each component of evaluation design, first detailing principles and theories, then showing how to apply them in real-life situations. Shows how to select participants for the evaluation and how to deal with multiple goals and objectives, including those of the organization, the staff, and the client. Describes different evaluation models, and gives tips on identifying data sources and collecting data. Includes a sample report. Boulmetis teaches adult education at the University of Rhode Island. Dutwin is president of a training and development firm and author of eight books used in the adult education and training field. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780470873540
  • Publisher: Wiley
  • Publication date: 10/25/2011
  • Series: CourseSmart Series, #46
  • Edition description: New Edition
  • Edition number: 3
  • Pages: 304
  • Sales rank: 220,479
  • Product dimensions: 6.00 (w) x 8.90 (h) x 0.90 (d)

Meet the Author

John Boulmetis is a professor in the School of Education (SOE),director of graduate studies for the SOE, co-director of theURI/RIC PhD Program, and coordinator of the graduate program inAdult Education at the University of Rhode Island.

Phyllis Dutwin is president of Dutwin Associates, a training anddevelopment firm, and former vice president of Reading andEducational Services of New Jersey, and is the author of more thana dozen books used by adults individually and in adult educationclassrooms.

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Table of Contents


The Authors.

1. What Is Evaluation?

2. Why Evaluate?

3. Decision Making: Whom to Involve, How, and Why.

4. Starting Point: The Evaluator's Program Description.

5. Choosing an Evaluation Model.

6. Data Sources.

7. Data Analysis.

8. Is It Evaluation or Is It Research?

9. Writing the Evaluation Report.

10. Evaluation as a Business.

Appendix A: More on Data Analysis.

Appendix B: Sample Evaluation Report.

Appendix C: Sample Evaluation Contract.



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