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Abolishing Performance Appraisals: Why They Backfire and What to Do Instead

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Overview

This is the first book to offer specific suggestions on how to replace performance appraisals with a more effective system that emphasizes teamwork and empowerment. Feedback, compensation, coaching, promotion, and legal documentation are all covered, as well as a variety of new alternatives that produce better results for both managers and employees.

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Editorial Reviews

Booknews
Coens (a labor attorney) and Jenkins (a human resources consultant) argue that the process of performance appraisal frustrates most employees and managers who use it. Rather than modifying this process, they offer suggestions on how to replace performance appraisals with other approaches that emphasize teamwork, empowerment, and spirituality. Individual chapters focus on five key functions of appraisal<-->coaching, feedback, development, compensation, and legal documentation<-->and present alternative ways to meet these objectives. Case studies are used to illustrate the implementation of these new approaches. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9781576752005
  • Publisher: Berrett-Koehler Publishers, Inc.
  • Publication date: 9/28/2002
  • Edition description: New Edition
  • Pages: 360
  • Sales rank: 875,346
  • Product dimensions: 6.20 (w) x 9.20 (h) x 0.93 (d)

Table of Contents

Foreword
Preface
Acknowledgments
Introduction: Letting Go of a Hopeless Ritual

Part One Why Appraisals Backfire: The Fatal Flaws 1
Good Intentions That Never Deliver 11
The Real Goal: Improving the Performance of the Organization 33
Appraisal as a Rating Tool: Fair or Foul? 53

Part Two What to Do Instead: Five Functions of Appraisal 71
Coaching Employees in the New Workplace 73
Feedback That Makes a Difference 115
How Do We Pay People Without Appraisals? 153

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