Abolishing Performance Appraisals: Why They Backfire and What to Do Instead [NOOK Book]

Overview

Performance appraisals are used in the overwhelming majority of workplaces. Yet, most organizations that use appraisal-and a similar percentage of givers and receivers of appraisal-are dissatisfied with the process. Many are beginning to deeply question whether appraisal is necessary and consistent with the work culture espoused by progressive organizations. Abolishing Performance Appraisals provides an insightful, well documented look at the flaws of appraisal-including its destructive, unintended effects-and ...
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Abolishing Performance Appraisals: Why They Backfire and What to Do Instead

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Overview

Performance appraisals are used in the overwhelming majority of workplaces. Yet, most organizations that use appraisal-and a similar percentage of givers and receivers of appraisal-are dissatisfied with the process. Many are beginning to deeply question whether appraisal is necessary and consistent with the work culture espoused by progressive organizations. Abolishing Performance Appraisals provides an insightful, well documented look at the flaws of appraisal-including its destructive, unintended effects-and offers practical guidance to organizations that want to move on to more progressive approaches to coaching, feedback, development, and compensation.

While many books prescribe cures for appraisal, this is the first to focus exclusively on eliminating appraisal altogether and creating alternative, non-appraisal approaches based upon progressive and healthier assumptions about people. The authors expose and dispel the widely accepted myths and false assumptions that underlie common management strategies surrounding the five key functions of appraisal-coaching, feedback, development, compensation, and legal documentation. They then offer step-by-step practical guidance on implementing alternative non-appraisal strategies that deliver the objectives of each function. And they suggest ways to give supervisors and managers the freedom to choose for themselves the most effective ways of working with people.

Filled with real-life examples, resources, tools, and detailed practical advice, Abolishing Performance Appraisals is an entirely fresh and radically different view of performance appraisal and its functions that will help people start over and discover new and more effective approaches.
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Editorial Reviews

Booknews
Coens (a labor attorney) and Jenkins (a human resources consultant) argue that the process of performance appraisal frustrates most employees and managers who use it. Rather than modifying this process, they offer suggestions on how to replace performance appraisals with other approaches that emphasize teamwork, empowerment, and spirituality. Individual chapters focus on five key functions of appraisal<-->coaching, feedback, development, compensation, and legal documentation<-->and present alternative ways to meet these objectives. Case studies are used to illustrate the implementation of these new approaches. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9781609943073
  • Publisher: Berrett-Koehler Publishers, Inc.
  • Publication date: 10/12/2002
  • Series: 0
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 360
  • Sales rank: 715,056
  • File size: 3 MB

Meet the Author

Tom Coens, a labor and employment law attorney and organizational trainer, has thirty years of experience in human resources, quality management, and labor law issues. He has done training with hundreds of organizations, including Chem-Trend International, Delta Dental, Detroit Edison, Mead, and Sears.
Mary Jenkins is founder of Emergent Systems, a consulting firm that assists in developing progressive human resources systems. Her clients have included Saturn, Shell Oil, Kodak, Compaq, EDS, Oldsmobile, and the U.S. General Accounting Office. Jenkins was previously Director of Salaried Personnel at General Motors’ GM-Powertrain Division.
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Table of Contents

Foreword
Preface
Acknowledgments
Introduction: Letting Go of a Hopeless Ritual

Part One Why Appraisals Backfire: The Fatal Flaws 1
Good Intentions That Never Deliver 11
The Real Goal: Improving the Performance of the Organization 33
Appraisal as a Rating Tool: Fair or Foul? 53

Part Two What to Do Instead: Five Functions of Appraisal 71
Coaching Employees in the New Workplace 73
Feedback That Makes a Difference 115
How Do We Pay People Without Appraisals? 153

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