Access: Introduction to Travel and Tourism / Edition 2

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Practical and easy to understand, the second edition of ACCESS: INTRODUCTION TO TRAVEL AND TOURISM is designed to prepare readers for a successful career in the travel, tourism and hospitality industry. This edition has been updated to include new content and expanded topics in order to ensure that readers understand all facets of the travel business. With updated coverage of technology,new profiles of industry leaders additional activities, refined graphics and full-color photos, this concise book provides readers with a wealth of practical information designed to help them refine their research skills, respond to real-world scenarios, identify key concepts, and remember critical information.
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Editorial Reviews

From the Publisher

"Dr. Mancini is the premier industry T&T text book author, and the very best there is, in my estimation. …. His captivating personality and quirky sense of humor keep my students (and me) engaged!"

"[T]his is one of the best resources I've seen in a long time. It's the must-have resource for those new to the industry, those returning to the industry after an extended period away and those who are considering a career move into the exciting world of the travel industry."

"Cypress College has been using Access for many years now and one of the major strengths of this introductory book is that it includes key information, avoiding mind-numbing, nonessential details that tend to turn off entry-level college students. Our students enjoy the book very much, and as a result, our success and retention rates have improved significantly."

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Product Details

  • ISBN-13: 9781133687030
  • Publisher: Cengage Learning
  • Publication date: 2/21/2012
  • Edition description: New Edition
  • Edition number: 2
  • Pages: 336
  • Sales rank: 669,737
  • Product dimensions: 3.11 (w) x 3.86 (h) x 0.24 (d)

Meet the Author

Marc Mancini is one of the travel industry's best-known speakers, educators, and consultants. His writing and video production credits include 12 books, 32 videos, dozens of training websites, and more than 300 articles, with some syndicated by the Los Angeles Times. He has appeared on CNN, ABC's Good Morning America, and Showtime. An Adjunct Professor of Travel at West Los Angeles College, Dr. Mancini was named Educator of the Year by the International Society of Travel and Tourism Educators, and in 2010 received ASTA's Diamond Award. His consulting clients include American Express, Marriott, CLIA, Holland America, AAA, Norwegian Cruise Line, Lufthansa, and the Hawaiian Visitors and Convention Bureau. Dr. Mancini holds a BA degree from Providence College, and an MA, MS, and PhD from the University of Southern California.
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Table of Contents

1. Going Places: An Overview of the Travel Industry. 2. Ribbons in the Sky: The Air Transportation Industry. 3. Taking to the Skies: Airports, Airfares, and Air Tickets. 4. Homes Away from Home: The Hospitality Industry. 5. Dealing with Dreams: The Travel Agency Industry. 6. Better by the Bunch: The Tour Industry Today. 7. Magic at Sea: The Cruise Industry. 8. Extra Specials: Other Segments of the Travel Industry. 9. Here, There, Almost Anywhere: The Geography of Travel. 10. Making Connections: How to Market, Sell to, and Serve the Traveling Public. 11. Techno-Travel: How Technology Has Changed Everything 12. This and That. Glossary. Index.
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Customer Reviews

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Sort by: Showing 1 Customer Reviews
  • Posted June 17, 2012

    WOW, Highly Recommended - Classroom friendly.

    I've been in the travel industry since 1996, and in order to keep my competitive edge it requires me to stay on top of the ever changing trends. It is easy to do with Dr. Mancini's textbooks and training DVDs. But, when I opened this book (ACCESS, Introduction to Travel and Tourism) I actually said "WOW". I was very pleased with the layout, font size, contents of the book and the color selection used in highlighting the "Insider Tips". Yes, you can put your highlighter pen down because it's done for you. Like its author (Dr. Mancini) this book is filled will real-life travel experiences and it's a fun and easy read. Pick it up and compare it to other ordinary travel textbooks -- and you'll find there's no comparison!
    by Lynn J - aka (Gayle)

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