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From the Publisher
"Dr. Mancini is the premier industry T&T text book author, and the very best there is, in my estimation. …. His captivating personality and quirky sense of humor keep my students (and me) engaged!"
"[T]his is one of the best resources I've seen in a long time. It's the must-have resource for those new to the industry, those returning to the industry after an extended period away and those who are considering a career move into the exciting world of the travel industry."
"Cypress College has been using Access for many years now and one of the major strengths of this introductory book is that it includes key information, avoiding mind-numbing, nonessential details that tend to turn off entry-level college students. Our students enjoy the book very much, and as a result, our success and retention rates have improved significantly."