Accountability and Effectiveness Evaluation in Non-Profit Organizations

Accountability and Effectiveness Evaluation in Non-Profit Organizations

by James Cutt, Vic Murray
     
 

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ISBN-10: 0415213398

ISBN-13: 9780415213394

Pub. Date: 08/28/2000

Publisher: Taylor & Francis

This unique volume provides new perspectives on assessing the performance of nonprofit organizations whilst meeting the information needs of decision-makers, both internal (such as resource-providers, regulators and clients), and external (including boards, managers, staff and volunteers).

Whilst most discussions of accountability focus exclusively on financial

Overview

This unique volume provides new perspectives on assessing the performance of nonprofit organizations whilst meeting the information needs of decision-makers, both internal (such as resource-providers, regulators and clients), and external (including boards, managers, staff and volunteers).

Whilst most discussions of accountability focus exclusively on financial accountability, this title offers a significant contribution to a relatively untouched area by combining the treatment of both evaluation and accountability from a managerial perspective.

With increased interest in the concept that nonprofit organizations must be accountable, this topical volume fills a gap in the literature that postgraduates and scholars of business studies and management will find invaluable.

Product Details

ISBN-13:
9780415213394
Publisher:
Taylor & Francis
Publication date:
08/28/2000
Series:
Routledge Studies in the Management of Voluntary and Non-Profit Organizations Series
Pages:
310
Product dimensions:
6.20(w) x 9.20(h) x 0.80(d)
Lexile:
1490L (what's this?)

Table of Contents

Introduction

Accountability: The Foundation of Performance Measurement, Evaluation and Reporting

Generating Information to Serve Accountability Relationships: Evaluation Methods and Processes

Recent Research on Accountability Relationships and Evaluation: What Really Goes On?

The Use of Information in the Accountability Relationship: Further Evidence of Human Problems in the Evaluation Process

Taking the Next Step: Developing General Standards of Performance Reporting for Non-Profit Organizations

Grappling with the Dilemmas of Evaluation: A Review of Existing Evaluation Tools for Non-Profit Organizations

From Concepts to Practice: Improving Cost Information for Decision Making in Non-Profit Organizations

Case Studies in Performance Measurement 1. Capital Mental Health Association

Case Studies in Performance Measurement 2. The Art Gallery of Greater Victoria

Making Sense of Multiple Measures of Performance: An Assessment of the CCAF/FCVI Approach to Annual Performance Reporting

Performance Measurement in Non-Profit Organizations: A Note on Integration and Focus within Comprehensiveness

The Value Sieve: Accountable Choices among Incommensurable Programs-Christopher Corbett

Summary and Conclusions

Bibliography

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