Accountability in Human Resource Management

Accountability in Human Resource Management

by Jack J. Phillips
     
 

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ISBN-10: 0884153967

ISBN-13: 9780884153962

Pub. Date: 03/06/2012

Publisher: Taylor & Francis

Techniques for evaluating the human resource function, and measuring its bottom-line contribution.
This guide develops a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to:
Uncover and monitor the costs of human

Overview

Techniques for evaluating the human resource function, and measuring its bottom-line contribution.
This guide develops a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to:
Uncover and monitor the costs of human resource (HR) programs
Develop programs emphasizing accountability
Design data-collection instruments for evaluation
Measure the contribution of human resources
Calculate the return on investment
Elevate management's commitment to HR programs

Phillips' nine-step, results-based human resource model helps you analyze, create, and execute successful HR programs. In addition, you'll find a Human Resources Effectiveness Index you can use to measure the overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against other organizations. HR professionals, top- and middle-level managers, and students of human resources management will find this book an invaluable resource in which each technique and idea has been tested and proven in actual practice.


'Accountability in Human Resource Management' develops a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to:
*Uncover and monitor the costs of human resource (HR) programs
*Develop programs emphasizing accountability
*Design data-collection instruments for evaluation
*Measure the contribution of human resources
*Calculate the return on investment
*Elevate management's commitment to HR programs

Phillips' nine-step, results-based human resource model helps you analyze, create, and execute successful HR programs. In addition, you'll find a Human Resources Effectiveness Index you can use to measure the overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against other organizations. HR professionals, top- and middle-level managers, and students of human resources management will find this book an invaluable resource in which each technique and idea has been tested and proven in actual practice.

Product Details

ISBN-13:
9780884153962
Publisher:
Taylor & Francis
Publication date:
03/06/2012
Series:
Improving Human Performance Series
Pages:
362
Product dimensions:
0.94(w) x 6.00(h) x 9.00(d)

Table of Contents

Part One:General Framework for Evaluation. The Need for a Results-Based Approach. Measuring the HR Contribution: A Survey of Approaches. Part Two:Developing a Results-Based Approach. Developing a Results-Based Approach and a New Model. Management Influence on HR Results. Part Three:Measuring the Contribution of Human Resources. Data Collection Techniques. Evaluation Design and Implementation. Measuring the Total Human Resources Effort. Measuring Specific Human Resources Functions. Using Benchmarking to Measure HR Effectiveness. Part Four— Data Analysis and Presentation. Human Resources Costs. Data Analysis and Interpretation. Communication of HR Program Results. Appendixes: How Results-Based Are Your Human Resources Programs? CEO: Check Your Commitment to the Human Resources Function. Feedback Questionnaire for HR Program. Performance Improvement Plan. Index.

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