Achieving Accountability In Business And Government / Edition 1

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Management effectiveness and its responsiveness to the needs and demands of its various constituents is critical, not only to organizations themselves, but in the private sector, to the efficient operation of the capital markets. Extensive attention has been directed in recent years to management inefficiencies, self-serving deals, waste and fraud, with the result that management is suffering a crisis in credibility. How to regain credibility, and how to make organizations work better not only for their own benefits, but for the benefits of the publics they serve, is the theme of this timely, challenging book. Sheldon urges management to adopt performance audit strategies within their organizations, and at the same time communicate their managerial achievements more successfully to the world outside. Filled with practical, experience-based advice, Sheldon's book will be an important contribution to our understanding of a major social and business problem, and a guide for public and private sector managements to solving it.

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Editorial Reviews

Sheldon (business and public management, George Washington U.) offers comprehensive or value-for-money auditing as a technique for addressing the widely perceived lack of accountability by government officials. She describes the problem and the best sites for correcting it, implementing the performance audit, the total quality environment, developing auditing internationally, and problems and unresolved issues. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780899307596
  • Publisher: ABC-CLIO, Incorporated
  • Publication date: 8/28/1996
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 168
  • Product dimensions: 6.14 (w) x 9.21 (h) x 0.44 (d)

Meet the Author

D. R. SHELDON is Professor at the School of Business and Public Management, The George Washington University, Washington, D.C.

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Table of Contents

List of Figures
Ch. 1 Introduction: The Mandate for Accountability 1
Ch. 2 Opportunities to Apply Accountability 23
Ch. 3 Making Performance Audits Work for You: Implementing the Performance Audit 49
Ch. 4 Pulling Together in the Same Direction: Performance Auditing in a Total Quality Management Environment 73
Ch. 5 The International Development of Performance Auditing 101
Ch. 6 The Future of Performance Auditing: Problems and Unresolved Issues 137
Selected Bibliography 147
Index 151
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