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From the Publisher"Dotlich and Cairo have developed an incredibly powerful, practical, and thought provoking way of helping leaders simplify complex issues and drive big improvements in themselves and their organizations." —Jeffrey M. Nugent, worldwide president, Neutrogena Corporation
"Every page of this book is filled with tips and techniques for making improved performance happen. Good coaching should result in action-and this book shows how it is done." —Stephen H. Rhinesmith, former chairman, American Society for Training and Development, and author, A Manager's Guide to Globalization
"The global Business Olympics will demand world-class players and coaches. Action Coaching is the manual we need to produce business Olympians for the future." —Gordon Shank, executive vice president and chief marketing officer, Levi Strauss & Co.