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From the Publisher"Dotlich and Cairo have developed an incredibly powerful,practical, and thought provoking way of helping leaders simplifycomplex issues and drive big improvements in themselves and theirorganizations." —Jeffrey M. Nugent, worldwide president,Neutrogena Corporation
"Every page of this book is filled with tips and techniques formaking improved performance happen. Good coaching should result inaction-and this book shows how it is done." —Stephen H.Rhinesmith, former chairman, American Society for Training andDevelopment, and author, A Manager's Guide to Globalization
"The global Business Olympics will demand world-class players andcoaches. Action Coaching is the manual we need to produce businessOlympians for the future." —Gordon Shank, executive vice presidentand chief marketing officer, Levi Strauss & Co.