Action Plan for Outcomes Assessment in Your Library

Action Plan for Outcomes Assessment in Your Library

by Peter Hernon, Robert E. Dugan
     
 

With an emphasis on user satisfaction, this guide for research and college librarians describes data collection methods for measuring both learning and research outcomes. The text is based largely upon case studies of outcomes assessment programs. Coverage extends to the policies of major accrediting bodies for higher education, guidelines developed by the Association… See more details below

Overview

With an emphasis on user satisfaction, this guide for research and college librarians describes data collection methods for measuring both learning and research outcomes. The text is based largely upon case studies of outcomes assessment programs. Coverage extends to the policies of major accrediting bodies for higher education, guidelines developed by the Association for Research and College Libraries, and the application of these assessment methods to public libraries. Annotation c. Book News, Inc., Portland, OR

Editorial Reviews

School Library Journal - School Library Journal
Anyone planning to write grant proposals must understand outcome-assessment strategies. The authors feel that much of the literature on learning, research, and operational outcomes assessment is "outside the realm of library and information science." Data-collection methods, adaptable to local needs, are included. There are some splendid questions raised by the Western Association of Schools and Colleges accreditation standards. "How does the institution ensure that its members develop the critical information literacy skills needed to locate, evaluate, and responsibly use information? How does it utilize the special skills of information professionals to support teaching, learning, and information technology planning?" The chapter on "Service Quality and Satisfaction" begins with a quotation from Danuta A. Nitecki from the Journal of Academic Librarianship: "A measure of library quality based solely on collections has become obsolete." This reinforces a core value of the Information Power philosophy. Appendixes include criteria for accreditation from Southern Association of Colleges and Schools, Student Learning Outcomes, Information Literacy definitions, and other research components. Copyright 2002 Cahners Business Information.
Booknews
With an emphasis on user satisfaction, this guide for research and college librarians describes data collection methods for measuring both learning and research outcomes. The text is based largely upon case studies of outcomes assessment programs. Coverage extends to the policies of major accrediting bodies for higher education, guidelines developed by the Association for Research and College Libraries, and the application of these assessment methods to public libraries. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Product Details

ISBN-13:
9780838908136
Publisher:
American Library Association
Publication date:
11/01/2001
Series:
Service Quality Series
Edition description:
New Edition
Pages:
224
Product dimensions:
8.50(w) x 11.00(h) x (d)

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