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Active Communication / Edition 1
     

Active Communication / Edition 1

by Matthew Westra
 

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ISBN-10: 0534340075

ISBN-13: 9780534340070

Pub. Date: 09/11/1995

Publisher: Cengage Learning

Using Matthew Westras conversational and class-tested book, students will learn the skills they need to take an active role in the communication process. Appropriate for helpers-in-training from a variety of disciplines, including counseling, human services, psychology, speech communication, teacher education, business, and health, this book helps students learn to

Overview

Using Matthew Westras conversational and class-tested book, students will learn the skills they need to take an active role in the communication process. Appropriate for helpers-in-training from a variety of disciplines, including counseling, human services, psychology, speech communication, teacher education, business, and health, this book helps students learn to observe, reflect upon, and practice active listening in a helping environment. Interdisciplinary applications of listening and speaking are presented to help facilitate development of the specialized concepts that helping professionals employ.

Product Details

ISBN-13:
9780534340070
Publisher:
Cengage Learning
Publication date:
09/11/1995
Edition description:
New Edition
Pages:
176
Product dimensions:
6.20(w) x 9.10(h) x 0.60(d)

Table of Contents

1. The Pyramid of Active Communication. 2. Process of Communication. 3. Attitudes for Active Communication. 4. Skills of the Body. 5. Probes and Questions. 6. Skills of Reflection. 7. Speaking to Be Heard. 8. Applications. Appendix A: Topics for Exercises and Discussions. Appendix B: Role Play Scenarios. References. Index.

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