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From the Publisher"The author writes in an organized and logical way making the material very accessible and understandable for students…I have and will continue to use this textbook for courses that I teach at both college and university levels."
"I have used this text for more than three years and have had dozens of students tell me that it forever changed the way that they interact with their clients. Others have taken research based concepts to their agencies, resulting in policy and practice change that has enhanced client success. Transformation of the field is what this text is about. It is what I have been waiting for."