Administrators Solving the Problems of Practice: Decision-Making Concepts, Cases, and Consequences / Edition 3

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Tested in hundreds of classrooms, this text is a student favorite that brings eight classical models of decision making to life, creating useful tools in developing strategies to solve real-life problems.

The frameworks include; classical, administrative, incremental, mixes scanning, political, and garbage can models as well as two models of shared decision making. After illustrating the use of these decision-making models to analyze and develop solution strategies, students have the opportunity to explore about fifty actual cases to build their own analyses and solution strategies.

New, contemporary cases have been added to this edition throughout the text as well as a final chapter that encourages cooperative learning by incorporating a comprehensive case study to be handled as a group project.

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Product Details

  • ISBN-13: 9780205508013
  • Publisher: Pearson
  • Publication date: 7/25/2007
  • Edition description: New Edition
  • Edition number: 3
  • Pages: 304
  • Sales rank: 194,842
  • Product dimensions: 7.00 (w) x 9.10 (h) x 0.50 (d)

Table of Contents


Chapter 1: Introduction

Case Method: An Historical Perspective

Rationality and Decision Making

Rationality and Values

Rationality and the Environment

Rationality and the Unexpected

Mindful Decision Making: Reflective, Not Mechanical

Chapter 2: Decision Making: Optimizing and Satisficing

The Classical Model: An Optimizing Strategy

The Administrative Model: A Satisficing Strategy

Decision-Making Process: A Cyclical Process

Case 2.1 The Teachers Council

Analyzing the Case: Using the Satisficing Model

Case 2.2 Controversial Speaker

Chapter 3: Decision Making: Muddling and Scanning

The Incremental Model: A Strategy of Successive Limited Comparisons

Case 3.1: Conflict at Christmas

Analyzing the Case: An Incremental Approach

The Mixed-Scanning Model: An Adaptive Strategy

Analyzing the Case: An Adaptive Strategy

Summary and Conclusion

Case 3.2: Crisis in Marshall Creek

Chapter 4: Decision Making: Garbage and Politics

The Garbage-Can Model: Irrational Decision Making

Case 4.1: Critical Friends Groups

Analyzing the Case: Garbage-Can Model

The Political Model: Personal Rationality

Case 4.2: Divided Loyalties

Analyzing the Case: The Political Model

Summary and Conclusion

Case 4.3: Politics at River Grove

Chapter 5: Using the Best Model: Practice Cases

Decision-Making Models: A Comparison

The Best Model: A Contingency Approach

A Contingency Mode: Matching Strategy with Situation

Applying the Appropriate Model

Decision Making: A Practical Tip

Case 5.1: Freak Dancing

Case 5.2 Sexual Harassment

Case 5.3: Late Again

Case 5.4: Excessive Force?

Case 5.5 Discord and Disharmony

Case 5.6: Superintendent’s Hiring Dilemma

Case 5.7: Electives

Case 5.8: Sour Notes

Case 5.9: Zero Tolerance Policy: The Eagle Scout

Case 5.10: The Slap

Case 5.11: Low Expectations, Poor Performance

Case 5.12: Kinky Hair

Case 5.13: The Reluctant Assistant

Case 5.14: The Setup

Case 5.15: Dropped for a Loss

Chapter 6: Shared Decision Making: A Comprehensive Model

Managing Participation: Enhancing Quality and Acceptance

Decision Making Styles

Decision Making Trees

Case 6.1: The Curriculum Dilemma: A Group Problem

Analyzing the Case: The Curriculum Dilemma

Individual Problems

Case 6.2: The Secretary’s Office: An Individual Problem

Analyzing the Case: The Secretary’s Office

Summary and Cautions

Case 6.3: The Parking Lot

Chapter 7: Shared Decision-Making: A Simplified Model

Zone of Acceptance


Directing Participation: Administrative Roles

Using the Model

Case 7.1: The Curriculum Dilemma: A Group Problem Revisited

Analyzing the Case: The Curriculum Dilemma

Discussion: A Preference for Action

Case 7.2: The Secretary’s Office: An Individual Problem Revisited

Analyzing the Case: The Secretary’s Office

A Comparison

Another Application

Case 7.3: Computer Purchasing Problem

Analyzing the Case: A Theory-Driven Student Analysis

Summary and Cautions

Case 7.4: Teacher Tardiness

Chapter 8: Decision Making: Final Cases

Subordinate Participation: A Comparison

Which Model?

Case 8.1: Administrative Communication

Case 8.2: Principal’s In-Service

Case 8.3: Parent Complaint

Case 8.4: The Hiring Problem

Case 8.5: The Advisory Council

Case 8.6: Student Athletes

Case 8.7: Subversive Web Page

Case 8.8: Grading Policy

Case 8.9: Honest Reporting

Case 8.10: Double Entendre

Case 8.11: Special Education

Case 8.12: Just Change It

Case 8.13: Appropriate Attire

Case 8.14: Professional Dilemma

Case 8.15: Intellectual Property

Case 8.16: Grade Change

Case 8.17: The Staffing Problem

Case 8.18: New Department Chair

Case 8.19: Assistant Dean

Case 8.20: The Dean’s Advisory Council

Chapter 9: Putting it All Together

Case 9.1: Redistricting

Suggestions for a Group Project

Other Suggested Activities



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