Admit It!

Admit It!

by Craig S. Galati
     
 
When did delivering mediocre client service become acceptable? It didn't! Then why do so many professional service firms fail to deliver excellent client service? Craig gives you 21 reminders that will make your clients say "wow!"

Overview

When did delivering mediocre client service become acceptable? It didn't! Then why do so many professional service firms fail to deliver excellent client service? Craig gives you 21 reminders that will make your clients say "wow!"

Product Details

ISBN-13:
9780595373659
Publisher:
iUniverse, Incorporated
Publication date:
10/25/2005
Pages:
56
Product dimensions:
5.00(w) x 8.00(h) x 0.13(d)

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