Adult Telephone Protocols is a powerful decision-support guide to help busy family practice and internal medicine offices handle a wide array of adult phone inquiries. It guides triagers through each call with the same step-by-step checklist organization and ease-of-use features as its companion resource, Pediatric Telephone Protocols. More than 100 proven protocols cover 95% of the most common adult complaints. Look here for triage guidelines ranging from everyday problems such as back pain, insect bites, and sunburn to more serious conditions such as breathing difficulty, seizures, and wound infections. Time-saving features include highlighted triage assessment instructions, practical home care guidance, call prioritization guide, over-the-counter medication advice, quality improvement checklist and more.