Advanced Topics in End User Computing, Volume 3

by Mo Adam Mahmood (Editor)

Overview

Advanced Topics in End User Computing features the latest research findings dealing with end user computing concepts, issues, and trends. Empirical and theoretical research concerned with all aspects of end user computing including development, utilization, and management are included. Volume three is specifically interested in those studies that show a significant contribution by relating end user computing to end user satisfaction, end user productivity, and strategic and competitive advantage.

*Note: This book is part of a new series entitled "Advanced Topics in End User Computing". This book is Volume Three within this series (Vol. III, 2004).

Product Details

ISBN-13:	9781591402572
Publisher:	IGI Global
Publication date:	07/01/2003
Series:	Advanced Topics in End User Computing , #3
Pages:	378
Product dimensions:	7.26(w) x 10.22(h) x 1.03(d)

About the Author

Mo Adam Mahmood is a Professor of Information Systems and the Ellis and Susan Mayfield Professor in Business Administration at the University of Texas at El Paso. His research interests include information technology in support of superior organizational strategic and economic performance, group decision support systems, software engineering, and the utilization of information technology for national and international competitiveness. Dr. Mahmood has published in many scholarly publications, including MIS Quarterly, Journal of Management Information Systems, Decision Sciences, European Journal of Information Systems, Expert Systems with Applications, Information and Management, Journal of Computer-Based Instruction, Information Resources Management Journal, Journal of Systems Management, Data Base, International Journal of Policy and Management, and others. He has also edited and published a book in the information technology investment and performance area. He is currently serving as the Editor-in-Charge of the Journal of End User Computing.

Table of Contents

	Preface	vii
Section I	E-Commerce Processes and Practices
Chapter I	TAM or Just Plain Habit: A Look at Experienced Online Shoppers	1
Chapter II	Assessing Customer Perceptions of Web Site Service Quality in Digital Marketing Environments	16
Chapter III	On-Line Retailing: What Drives Success? Evidence from Ireland	36
Chapter IV	Website Retailing: Electronic Supply Chain Replenishment	52
Chapter V	A Meta-Analysis Approach to toward the Development of an Integrative Framework for Online Consumer Behavior Research	69
Chapter VI	Understanding Web Information Search Behavior: An Exploratory Model	102
Chapter VII	Motivation and Search Intensity: An Investigation of Online Consumer Search Behavior	127
Chapter VIII	Customer Perceptions of a Thin-Client Micro-Payment System: Issues and Experiences	143
Chapter IX	Virtual Reality, Involvement and the Consumer Interface	161
Section II	End User Commitment, Dissatisfaction, and System's Failure
Chapter X	Roles of Computer Self-Efficacy and Outcome Expectancy in Influencing the Computer End-User's Organizational Commitment	183
Chapter XI	Understanding the Hidden Dissatisfaction of Users Toward End User Computing	202
Chapter XII	Internet Shopping Model and Customer Perceptions: A Study of UK Supermarkets	226
Chapter XIII	Testing a Self-Directed Model of Organizational Learning in an IT Planning Context	243
Section III	End User Performance, Productivity, and Training
Chapter XIV	Exploring the Effects of Hardware Performance, Application Design and Cognitive Demands on User Productivity and Perceptions	263
Chapter XV	The Impact of Computer Processor Speed on End-User Productivity	288
Chapter XVI	An Overview of Acquiring Cognitive Skills While Receiving Spreadsheet Training	303
	Comprehensive Bibliography	315
	About the Editor	348
	About the Authors	349
	Index	358

Editorial Reviews

Articles published in the over the past two years are collected here in sections on medical informatics, decision support systems and artificial neural networks, and the role of end-user interface, training, and attitudes in information systems success. Specific subjects include nursing staff requirements for telemedicine in the neonatal intensive care unit, predicting end user performance, video display terminal health hazards, and the impact of cognitive styles on decision-making effectiveness in geographic information systems. Contributors are academics and researchers in computer information systems, management, and business administration. Editor and contributor Mahmood teaches computer information systems at the University of Texas-El Paso. Annotation c. Book News, Inc., Portland, OR (booknews.com)