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Advances in Social and Organizational Factors


An exploration of how ergonomics can contribute to the solution of important societal and engineering challenges, Advances in Social and Organizational Factors discusses the optimization of sociotechnical systems, including their organizational structures, policies, and processes. It includes coverage of communication, crew resource management, work design, design of working times, teamwork, participatory design, community ergonomics, cooperative work, new work paradigms, organizational culture, virtual ...

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An exploration of how ergonomics can contribute to the solution of important societal and engineering challenges, Advances in Social and Organizational Factors discusses the optimization of sociotechnical systems, including their organizational structures, policies, and processes. It includes coverage of communication, crew resource management, work design, design of working times, teamwork, participatory design, community ergonomics, cooperative work, new work paradigms, organizational culture, virtual organizations, telework, and quality management.

The book provides research on urban infrastructures and how to shape urban spaces, including stadiums and museums. It covers warning systems in cars, voice-based interfaces, and the positive effects on manufacturing processes available from health informatics and management systems. Several chapters examine the role human factors can play in counter-terrorism efforts and in interpreting deceptive behaviors. They provide suggestions on how to improve enterprise resource planning systems and stress the importance of lifelong learning, personalized learning, and work-life balance. The book also highlights issues with special populations, detailing how to design and adapt products and work situations for these groups.

In addition to exploring the challenges faced in optimizing sociotechnical systems, the book underlines themes that play a role in all the challenges and how they are linked to each other. It concludes with an exploration of emotional ergonomics and the important positive effects of making people happy and healthy. With chapter authors from around the globe, the book supplies a broad look at current challenges and possible solutions.

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Table of Contents

Section I. Perception and Design of Spaces
Desirable Features of Contemporary Domestic Kitchen, J. Charytonowicz and D. Latala
An Exploration about Interior Ambiance Based on User-Centered Design Approach, C.-Y. Leung and K.-J. Chen
Architecture as an Expression of Equity Policies in Manufacturing Plants in Poland, M. Baborska-Narozny
Paradise Ambiance in Interactive Art: A Case Study of the National Palace Museum in Taipei, H.-Y. Yen and R. Lin
Laboratory Kitchen and "Existenzminimum" Dwellings, J. Urbanik
Intercultural Differences in the Formation of Space of the Courtroom, G. Hryncewicz-Lamber and M. Lamber
Using Mental Model and Ergonomics to Analyzing Chinese Opera Performing Skills, T.-J. Wang and R.-T. Lin
Perceptual Mechanisms of Transparency Recognition as Measures of Increased Human Spatial Orientation, M. Brzezicki
The Issue of the Range of Vision in Design of Grandstands at the Contemporary Stadiums, Z. Pelczarski
The Application of Optical Illusions in Interior Design in Order to Improve the Visual Size and Proportions of the Rooms, A. Jaglarz
Large Scale Architecture. Design Human Factors and Ergonomics Aspects Based on State-of-the-Art Structures, N. Juzwa and K. Ujma-Wasowicz
Impact of Historically Grounded Social Acceptability on Ergonomics in Shaping Urban Space and Structures in European Cultural Circle, P. Horn
Facades and Multimedia Screens in Contemporary Architecture - Ergonomics of Use, A. Bonenberg

Section II. Ergonomics in Industrial Quality
Improvement of Lighting Quality in Advanced Main Control Rooms, C.-F. Chuang, S.-L. Hwang, J.-L. Chen, and C.-H. Yang
Development of Virtual Instructors for Enhancing Nuclear Power Plant Personnel Training Quality, C.-W. Yang, T.-L. Hsieh, L.-C. Yang, and T.-C. Cheng
Applications of Ecological Interface Design on Advanced Main Control Room, T.-L. Hsieh, M.-C. Hsieh and S.-L. Hwang
Safety Oriented Voice-Based Interface for Vehicle’s AV Systems: Talking Car System, I.-C. Leong, S.-L. Hwang, M.-H. Wei, P.-Y. Gu, H.-C. Chang, C.-Y. Hung, and C.-C. Kuo
Warning Message of Design of LDWS, H.-C. Cheng and Y.-L. Lee

Application of Taguchi Method on 3D Display Quality, M.-H. Lin, C.-S. Chen, Y.-S. Chang, S.-L. Hwang, P.-C. Wang, H.-T. Huang, and C.-H. Wen
Subjective Perceived Depth Measurement and Visual Comfort Evaluation for Viewing Stereoscopic Films, P.-C. Wang, K.-Y. Chen, S.-L. Hwang, and J.-S. Chen
Application of Integrated Score of Ergonomic Work Conditions (ErgQS) in Management of Ergonomic Hazards in Enterprise, W. Horst, W. Horst, and M. Horst-Kończal Influence of Application Safety and Health Management Systems on Manufacturing Process Formation: A Case Study, P. Kończal, M. Horst-Kończal, and W. Horst
Basic Technical – Organizational Criteria Forming Labour Safety in the Medium Size Production – Services Companies, A. Jasiak and A. Berkowska
A Method to Plan Human Error Prevention Strategy by Analyzing PSF Tendency - Case Study of a Pharmacy Factory and a Medical Center, M. Ishihara, K. Nishimura, and Y. Okada
Application of Advanced Reverse Engineering and Motion Capture Techniques in Modeling of Human Lower Limbs, M. Rychlik and A. Stanowski

Section III. Human Factors in Terrorism
Human Factors in Counter-Terrorism, A. Stedmon, G. Lawson, R. Saikayasit, and C. Howard
Interpreting Deceptive Behaviors, G. Lawson, A. Stedmon, R. Saikayasit, and E. Crundall
User Requirements for Security and Counter-Terrorism Initiatives, R. Saikayasit, A. Stedmon, G. Lawson, and P. Fussey

Section IV. Enterprise ICT and Work
The Influence of Enterprise Resource Planning in Role Management - Case Study in a Portuguese Industry, A. Brito and G. Ludmer
Ergonomic Characteristic of Software for Enterprise Management Systems, K. Hankiewicz
Human Factors and Well-Balanced Improvement of Engineering, L. Pacholski
The Assessment Criteria of the Ergonomic Quality of Anthropotechnical Mega-Systems, M. Butlewski and E. Tytyk
Ergonomic Engineering of Anthropotechnical Mega-Systems, E. Tytyk
Factors Adversely Affected the Productivity of Software Designers Applying CASE Tools, A. Borucki

Section V. Learning and Training
Optimization of Gifted and Talented Students’ Activity: Cognitive and Organizational View, I. Plaksenkova, O. Burov, V. Kamyshyn, and M. Pertsev
Hybrid Design Model of E-learning Course at Education Institution Based on SECI Model, S. Jihan and J. Kantola
Careers and Further Education of Engineers against the Background of Globalization, M. Kröll
The Occupational Health and Safety Training Outline for the Managers, S. Tappura and P. Hämäläinen
Benefits of Combining Social Influence and Ergonomics to Improve the Use of Personal Protective Equipments (PPE), E. Brangier and J. Barcenilla

Section VI. Flexible Work Force and Work Schedule
Social and Organizational Ergonomics of Temporary Agency Workers in Industrial Firms, M. Bornewasser
Two Roads of the Ergonomics, S. Janik and A. Niemiec
Working Time Configuration in a Call Center using a Simulation Approach, P. Stock, M. Leupold, and G. Zülch
Influence of the Social Role of an Employee on Working Time Configuration, G. Zülch, D. Schmidt, and P. Stock
Agent-Based Planning and Simulation-Based Assessment Approach to Improve the Work-Life Balance of Hospital Staff, T. Gamber and G. Zülch

Section VII. Adapting for Special Groups
Optimizing Job Design for Older Adult Workers, M. Sanders
Design for All On Board - Boat Design in the Era of Access for (Almost) Everybody, S. Piardi, A. Ratti, and S. Ercoli
Indirect Estimation Method of Data for Ergonomic Design on the Base of Disability Research in Polish Census 2011, M. Butlewski
Designing Wearable and Environmental Systems for Elderly Monitoring at Home, S. Muschiato, M. Romero, P. Perego, F. Costa, and G. Andreoni
Development of Risk Sensitivity of Workers, T. Nakata
Ergonomic Shaping of Learning Places for School Children, P. Nowakowski

Section VIII. Ship Design
Operate a Boat, M. Musio-Sale
10 Meters Daysailer "for All." Sustainable Technological Solutions for Easy Navigation, E. Rossi, G. Di Bucchianico, and M. Di Nicolantonio
Discussion of Issues Relevant to the Ergonomics of a 50 ft. Sailing Yacht, M. Biferali
UCD vs ECD: From "User" to "Experiencer" Centered-Approach in Sailing Yacht Design, G. Di Bucchianico, S. Camplone and A. Vallicelli
Safety and Comfort as Design Criteria for High Speed Passenger Craft, E. Begovic and C. Bertorello

Section IX. Changes at the Organizational Level
Ergonomics Aspects of CSR in System Shaping the Quality of Work Environment, A. Gorny
A Process-Driven Socio-Technical Approach to Engineering High-Performance Organizations, D. Tuffley
Work in Organization: Key Factors of the Reistic Approach, J. Rymaniak
Prescribing Knowledge for Making Arrangements Regarding Human Factors in Management of Change: Toward Incorporating Human Factors Considerations into System Design Process Model, T. Akasaka and Y. Okada
Socio-Technical Integrity in Maintenance Activities, M. Jasiulewicz-Kaczmarek
Socio-Technical Systems Engineering, G. Baxter and I. Sommerville
The Labour Market and Material Environment Design, K. Lis
The Emerging Human Performance Model for Homeland Security, B. Novak, T. Malone, J. Lockett-Reynolds, D. Wilson, and K. Duma
Determinants of Integration Strategies in HRM after Mergers & Acquisitions in Pharmaceutical Sector, A. Stankiewicz-Mróz and J. Lendzion
Exploring Resilient Team Processes in Control Room Teams of a Nuclear Power Plant, C. Kleindienst, J. Brüngger and F. Ritz
Human Cooperation Assessment Methodology, V. Santos and M. Zamberlan
Organizational Trust and Trust in Automated Systems as Predictors for Safety Related Team Performance - Results from a Cross-Cultural Study, F. Ritz

Section X. New Ways of Work
The Influence of Expectations and Pre-Experiences on Comfort at Work, C. Bazley, P. Vink, A. De Jong, and A. Hedge
Analysis of Changes in Work Processes, A. Kawecka-Endler and B. Mrugalska
Towards the Ideal Loungeworkseat, A. Verkuijl and P. Vink
New Ways of Working in Notebook Manufacturing, S. Miguez, C. Pires, and J. Domingues
New Ways of Work: Task Specific Train Seat Design, L. Groenesteijn, M. Blok, S. Hiemstra-van Mastrigt, P. Vink, and C. Gallais
A New Way to Establish Ergonomics Expertise in Manufacturing Locations without Ergonomists, N. Larson and H. Wick
Simulation and Assessment of Physical Activity at Office Workplaces, R. Ellegast, B. Weber, R. Mahlberg, and V. Harth
Towards an Adaptive Office Environment: Effects of Sound and Color of Light on Performance and Wellbeing, E. de Korte and L. Kuijt-Evers
Requirements for the Back Seat of a Car for Working While Travelling, S. van Veen, P. Vink, S. Hiemstra van Mastright, I. Kamp, and M. Franz
Household Work: An Ergonomic Perspective, H. Bhatt, M. Sidhu, R. Bakhshi, and P. Sandhu

Section XI. User Experience, Comfort and Emotion
Objects from Prehistory, a Study from the Point of View of Ergonomics – A Reference in Brazil, M. Menin, J. da Silva, and L. Paschoarelli
Representing Traditional Culture - Poetry Applying Elements on Product Design, C.-H. Hsu, M.-L. Yeh, P.-H. Lin, and R. Lin
A Study of Applying Saisait Tribe’s Tabaa Sang (Buttocks Bell) into Cultural Creative Industry from a Cross-Disciplinary Perspective, P.-H. Lin, J.-H. Tseng, and C.-Y. Tsou
Proposal for a Kansei Index Related to the Uniqueness of a Product, Y. Ohta and K. Kasamatsu
Assessment of Product Developed with Emphasis on "Emotional Design", R. De Oliveira Queiroz Silva, C. Silva, W. Medeiros, and M. Okimoto
Emotional Ergonomics in the Network Society, W. Bonenberg
Emotional Video Scene Detection from Lifelong Videos Using Facial Feature Selection, H. Nomiya, A. Morikuni, and T. Hochin
Research of the Application According to User's Experience in 2011 IDA Congress Taipei - Light of Fashion Design, M.-T. Lin and R. Lin

Index of Authors

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