Amazon Top Seller Secrets: Insider Tips from Amazon's Most Successful Sellers

Amazon Top Seller Secrets: Insider Tips from Amazon's Most Successful Sellers

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by Brad Schepp, Debra Schepp, Gary Richardson
     
 

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There is a new phenomenon hitting the world of the Internet marketplace. PowerSellers who have made a fortune on eBay are moving their merchandise over to Amazon. After all, the benefits of selling on Amazon are legion—sellers have found that they can charge more for their merchandise, avoid upfront fees, and deal with less-demanding customers. The

Overview

There is a new phenomenon hitting the world of the Internet marketplace. PowerSellers who have made a fortune on eBay are moving their merchandise over to Amazon. After all, the benefits of selling on Amazon are legion—sellers have found that they can charge more for their merchandise, avoid upfront fees, and deal with less-demanding customers. The opportunities for selling are endless—Amazon now sells products in more than 40 categories and is the web’s number one retailer with more than 81 million customers. As the authors of the popular book eBay PowerSeller Secrets, Debra and Brad Schepp are experts at making big money selling products on the web. Now, in Amazon Top Seller Secrets, they show readers why Amazon is the marketplace that will bring them more cash and more customers. Sellers will discover everything they need to:
• navigate the Amazon marketplace
• set the right price for merchandise
• drive more traffic to their product pages
• achieve consistently high feedback ratings
• become an Amazon Pro Merchant
• open more than one Amazon WebStore
• source the best products
• and more

With this priceless advice, readers can increase their profits and build their business without constraints and without all the hassles.

Product Details

ISBN-13:
9780814410349
Publisher:
AMACOM Books
Publication date:
03/25/2009
Pages:
320
Sales rank:
802,770
Product dimensions:
7.30(w) x 9.20(h) x 0.90(d)

Read an Excerpt

INTRODUCTION

This is a book of secrets for success from some of Amazon’s top sellers.

They’re some of the brightest entrepreneurs of this still-new century.

They work for themselves, but under the smart, knowledgeable a somewhat-stern watch of the Internet’s top retailer, Amazon.com.

Some of these successful business owners brought their thriving businesses with them when they came to Amazon. Others set out to build e-commerce businesses that might never have existed without the Amazon platform.They all have fascinating stories to tell and a wealth of knowledge they have been willing to share with others who’d like to follow their paths to success.You can be one of them.

We wrote this book to help you get there. Along our journey together a you’ll learn about people like Kathy Wojtczak of Element Jewelry &

Accessories. She’d been operating a bricks-and-mortar store until she tested the Amazon waters in 2005. Now, she would never turn back.

You’ll meet experienced e-merchants like Michael Jansma of GemAffair and Andy Mowery of debnroo. These two Amazon top sellers were hugely successful eBay PowerSellers first.They saw some changes at eBay that drove them to look for other, better environments for their businesses. They soon realized that Amazon fit the bill.You’ll meet Dan Morrill, who never owned a store before, but set out to build a successful online bookstore of his own, with Amazon as its cornerstone.

But back to you, our reader.We’ll share with you the advice these sellers offer and the knowledge base they’ve gained to help make your trip to a successful e-commerce business faster and more comfortable.

Amazon isn’t quite like its famous competitor, eBay.You can find books and seminars galore to help you build a life for yourself using that site. But Amazon hasn’t received much attention of that kind, and it’s not as easy to immerse yourself in a self-directed

Amazon education. So picking up this book is a great first step.We’ve not only provided shared advice and “secrets” we’ve gleaned from these sellers, but we’ve also put those secrets within the context you need to understand them.We realize that selling on Amazon is new to many of you, so we’ve helped you find your way around this neighborhood and explained how it works.We’ve also profiled some of your most successful new neighbors at the end of each chapter.

They’re a fascinating lot, and we’ve enjoyed telling their stories, convinced that you will enjoy reading them.

Happily for us all, the sellers who worked with us were all great teachers, as well as being smart businesspeople. Anyone who’s ever been to school knows what a huge difference that makes.Your teachers throughout this book will help you learn by sharing their experiences and engaging your curiosity. They might even make you smile. They’ve helped us sprinkle surprises throughout this book a including these great tidbits:

• Profiles, or real-life Amazon success stories, complete with pictures

• Savvy advice from experts, such as one of the world’s top shipping experts, Mark Taylor, and e-commerce marketing wizard Dale King

• Details needed for moving to other selling venues, such as your own WebStore

• Quotes and stories from some of Amazon’s most successful sellers

Perhaps most important, Gary Richardson worked with us to prepare this book. Gary was Amazon’s number-one seller in his category for 2007. He helped us keep things fresh and real. Gary was our sounding board, our teacher, and our cheerleader every step of the way as we prepared this book for you.We’re excited to share the benefits of his experience with you as you travel through these pages.

We’re convinced that you will agree with us.You made a great decision to read this book. Here’s a brief rundown of the chapters that follow.We’ll guide you all along the way, from sourcing products for your Amazon business to building a successful presence on the

Web itself.

Chapter Summaries

Chapter 1. Amazon, and You’re Done.You may think you know all about Amazon because you’ve bought a few things from the site, but trust us, you’ll be amazed at just how far-reaching the Amazon empire has become.We’ll describe that empire briefly, and throw in a little history to add some context.We devote much of this chapter to Amazon’s Marketplace—a very good place to start selling on Amazon.

Chapter 2. Which Way Should I Go? It turns out that selling on Amazon’s Marketplace is not your only option for making money there.You can also become a Pro Merchant. Seller

Central also fits in here. Additionally, you can sell through your own Amazon WebStore(s). Amazon gives you plenty of options for building a business, and while that can seem intimidating at first, it’s ultimately what you want: choices.

Chapter 3.You Have to Buy It Before You Can Sell It. It doesn’t matter whether you’ve set up shop on eBay, Amazon, or

Main Street; if you don’t have a steady stream of great products to sell, you won’t be around very long. Our years of speaking to new entrepreneurs have shown us that this is the number-one question all sellers have:Where do I get more products to sell?

This important chapter covers strategies for sourcing products—

from finding inventory on your own shelves, to working directly with manufacturers, to buying wholesale lots on eBay for resale on Amazon. (We can tell you from personal experience that

eBay can be a very good source of products for resale on

Amazon.) And guess what? Amazon, too, with its millions of products, can also be a great source of inventory for you when you start selling on your own website.

Chapter 4. Creating Great Product Detail Pages. Here we provide “best practices” advice on describing, classifying a and, yes, pricing your items.You’ll learn tips for creating high-performing product detail pages. And here, as in every chapter, we’ll include success strategies from top Amazon sellers.

Of course, you don’t always have to create your own product pages if your products are already part of Amazon’s vast catalog.

So we’ll also describe how best to piggyback on pages that already exist.

Chapter 5. Automating Your Amazon Business. Smart sellers use software tools, whether they download them from

Amazon or other sources, to help them automate listings, track sales, manage inventory, and run their businesses effectively.The largest sellers work with companies such as Channel Velocity to help them move vast amounts of inventory through more than one channel. An industry insider told us the information in this chapter is difficult to find in a single place, so we were happy to compile it for you.

Chapter 6. Customer Service Without the Smile.

Although your online customers can’t actually see your warm smile, there’s still much you can do to ensure that buying from you is a pleasant experience. Just as on eBay, your feedback score is hugely important, and is a keen measure of your success.

We’ll ensure that you have all the information and success strategies you need to leapfrog competitors and attain (and keep)

the highest score feasible. For example, it is more important to maintain good feedback than to have large numbers of customers. Sellers must also know how to encourage feedback a since Amazon buyers are less likely to leave feedback than are other online buyers. Sellers must learn not to be shy about asking customers to reconsider unfair feedback.

Chapter 7. Marketing Your Amazon Business. Amazon has more than 1 million “third-party” sellers, yet many customers think that all Amazon sellers are the same. As a matter of fact a many of your Amazon customers won’t even realize they’re not purchasing directly from Amazon. So, how can you possibly distinguish yourself in such a setting? Here are true secrets for setting yourself apart from other sellers.We provide tips and tricks from branding experts that would make a marketing whiz at Coca-Cola proud.We’ll show you how to win the buy box and build your customer base even when Amazon fulfills your orders using its own well-branded boxes. Also, we’ll show you how to drive traffic to your listings through reviews, which are very powerful, yet sometimes hard to get. Finally, there’s advice about using Amazon tags, your Amazon blog, and Amazon’s already popular shopping features, such as recommendations and Listmania.

Chapter 8. Shipping: The Workhorse of Your Operation.

Sold! Ship now! Those three words bring joy to the hearts of Amazon sellers worldwide. But two more words, packing and shipping—the less glamorous parts of operating e-commerce businesses—are hugely important.They’re also quite time consuming.We’ll share secrets for making the shipping process as inexpensive and efficient as possible. Did you know, for example, that you could outsource all of this to Amazon through its Fulfillment by Amazon service? More and more sellers are using this program, and the vast majority are glad they’ve signed up. Finally, you’ll learn how to make the best use of packing slips, invoices, shipping materials, and return labels.

Chapter 9. Life Beyond Amazon: Selling Through Other

Venues. OK, you’re an Amazon success story yourself. Now what? Should you also sell on eBay? How about other media-oriented sites such as ABE or Alibris? How can you get your products on comparison shopping engines, which more and more shoppers use to ensure that they are getting the best deals? Most important of all, when should you consider creating your own e-commerce site? Finally, why not leverage all that hard-earned experience by becoming a consultant or trainer?

Meet the Author

Brad Schepp and Debra Schepp are the authors of 14 books, including the popular eBay PowerSeller Secrets. Their work has been featured in publications such as Newsweek, The Chicago Tribune, and U.S. News and World Report.

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Amazon Top Seller Secrets: Insider Tips from Amazon's Most Successful Sellers 5 out of 5 based on 0 ratings. 6 reviews.
debnroo More than 1 year ago
Whether you are an eBay refugee, a consumer products day trader, or just someone looking to turn any one-dimensional ecommerce business into a multi-channel mosaic of complimentary income streams, knowing all of the ways Amazon fits into your business model is now crucial for success. Once again, the Schepp's lead the way by providing a combination of practical, educational, and inspirational information, backed by advice from some of the savviest mentors in the industry. This book is a textbook, road map, and survival guide all in one.
GEMaffair More than 1 year ago
An excellent addition to anyone's e-commerce library and an asset to my own: Mike Jamsa, founder, www.GEMaffair.com
Brandon-Dupsky More than 1 year ago
The real-life success stories are pricesless! Learning directly from the peoele who have succesfully built their Amazon businesses is far better than learning the hard way on your own. - Brandon Dupsky, Managing Director, eCommerce Merchants; owner, OnFair.com
ScottFox-InternetRiches More than 1 year ago
As an e-commerce expert and fellow author, I was pleased to receive an early review copy of this book. I found it valuable, with a good combination of practical advice and detailed recommendations (including plenty of screenshots) for online entrepreneurs. Amazon Top Seller Secrets covers all the bases you need to succeed as an Amazon seller, including: * sourcing products * Amazon platform selection * product detail page creation * daily operations & automation * customer service * online marketing * and even shipping advice, too. In fact, if you're smart enough to buy this book, you'll find a quote from me on the cover. It says: "Amazon Top Seller Secrets is the best guide available to maing money on Amazon today. It is full of detailed, helpful advice for entrepreneurs from true Amazon.com experts." Scott Fox Author, Internet Riches and e-Riches 2.0 http://www.ScottFox.com
Katyc1011 More than 1 year ago
I recently read Schepp's newest book, Amazon Top Seller Secrets. Though I've been in the industry for several years, I was unfamiliar with Amazon.com's selling platform, Amazon Seller Central. His book was not only easy to read, but it was enjoyable, which is a rarity with books of this genre. I highly recommend not only Schepp's writing, but this book for any who are or would like to be involved with e-commerce or Internet retail.
Anonymous More than 1 year ago