An Executive's Guide to Reverse Logistics: How to Find Hidden Profits by Managing Returns

Overview

In today's economy every business executive is looking for ways to reduce costs and improve customer satisfaction. Most of the usual steps, like cutting payroll, reducing expenses, and negotiating better deals, have been exhausted. Business leaders are now looking for new ideas to achieve their goals.

In many organizations, reverse logistics is an area of untapped opportunity that can have a positive impact on both customers and earnings. It takes leadership and resources in ...

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Overview

In today's economy every business executive is looking for ways to reduce costs and improve customer satisfaction. Most of the usual steps, like cutting payroll, reducing expenses, and negotiating better deals, have been exhausted. Business leaders are now looking for new ideas to achieve their goals.

In many organizations, reverse logistics is an area of untapped opportunity that can have a positive impact on both customers and earnings. It takes leadership and resources in order to take advantage of these opportunities but the payback can be significant. If you are new to the world of returns management the question is "How do you find hidden profits in reverse logistics?"

"An Executive's Guide To Reverse Logistics" has the answers. If you are a supply chain executive who needs to understand more about reverse logistics, or if you are a CEO or CFO looking for ways to reduce the financial impact of product recalls and customer returns, this book is for you.

"An Executive's Guide To Reverse Logistics" is filled with explanations, facts, process flows, diagrams, tools, and best practices developed over the authors' combined 40 years of hands-on, reverse logistics experience. Simply put, this book is a roadmap that will help you find hidden profits by managing returns.

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Product Details

  • ISBN-13: 9780983551409
  • Publisher: Greve-Davis
  • Publication date: 3/28/2012
  • Pages: 200
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.42 (d)

Meet the Author

Curtis Greve is the Managing Director of the RLSC - The Reverse Logistics & Sustainability council. Curtis is also the Managing Principle of Greve-Davis and is a recognized leader in reverse logistics, liquidation and auction services. For over 25 years Curtis has worked with Fortune 500 companies around the world helping them develop reverse logistics and liquidation capabilities. His experience includes working with third party service providers, retailers, manufacturers, and liquidators to develop and improve returns management capabilities.

Jerry Davis is the Director of RLSC and a Principle at Greve-Davis. Jerry is also a recognized thought leader in reverse logistics with over 25 years of industry experience.

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