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In this Fifth Edition, author Fred E. Jandt once again sparks student interest in this ever-changing field with an easy-to-read, highly accessible and exciting introduction to the art of effectively communicating across group barriers. An Introduction to Intercultural Communication: Identities in a Global Community explores the key concepts of communication and culture, addressing: group barriers that make such communication challenging; dimensions of culture; multiculturalism; women, family, and children; and more - while retaining its unique, non-biased appreciation for all cultures and ethnic groups. Students acquire valuable verbal and nonverbal communication skills, learn to communicate in unfamiliar settings, and recognize culture’s influence on self-perception.
PART I: Culture as Context for Communication Chapter 1. The Dispute Over Defining Culture Race Culture Superstitions Globalization Subgroup From the Intercultural Perspective Chapter 2. Defining Communication as an Element of Culture Confucian Perspectives on Communication Western Perspectives on Communication Components of Communication Communication Contexts Intercultural Communication Ethics Intercultural Communication Competence Communication Approach From the Intercultural Perspective Chapter 3. Culture’s Influence on Perception Sensing Our Senses and Their Limitations Effect of Culture on Sensing Perceiving Selection Organization Interpretation High Versus Low Context The Concept of Face A Case Study of Perception and Food From the Intercultural Perspective PART II: Communication Variables Chapter 4. Barriers to Intercultural Communication Anxiety Assuming Similarity Instead of Difference Ethnocentrism Definition Negative Effects on Communication Stereotypes and Prejudice Stereotypes Prejudice Case Study of Intercultural Communication Barriers:
China and the United States Population History Regional Differences China-U.S. Relationship Issues From the Intercultural Perspective Chapter 5. Nonverbal Communication Nonverbal Behaviors as Cues Nonverbal Communication as Intentional Communication Definition Functions Knowing Culture Through Nonverbal Messages Nonverbal Misinterpretations as a Barrier Nonverbal Message Codes Proxemics Kinesics Chronemics Paralanguage Silence Haptics Clothing and Physical Appearance Territoriality Olfactics Case Study: The Wai in Thailand From the Intercultural Perspective Chapter 6. Language as a Barrier Study of Language Origins Sapir-Whorf Hypothesis Development of the Hypothesis Applications Translation Problems Vocabulary Equivalence Idiomatic Equivalence Grammatical-Syntactical Equivalence Experiential Equivalence Conceptual Equivalence Pidgins, Creoles, and Universal Languages Pidgins Creoles Esperanto Language as Nationalism English: A History of Borrowed Words The Spread of English India South Africa Australia and New Zealand Canada United States From the Intercultural Perspective PART III: Cultural Values Chapter 7. Dimensions of Culture Individualism Versus Collectivism Case Study: Japan as a Homogeneous Culture Masculinity Versus Femininity Power Distance Uncertainty Avoidance Long-Term Versus Short-Term Orientation Case Study: Singapore Case Study: Commercial Airline Pilots Case Study: China From the Intercultural Perspective Chapter 8. Dominant U.S. Cultural Patterns: Using Value Orientation Theory Origins of U.S. Cultural Patterns Pre-16th-Century Indigenous Americans European Enlightenment Regional Differences Resulting From Immigration Forces Toward the Development of a Dominant Culture Value Orientation Theory What Is a Human Being’s Relation to Nature?
The Individual-and-Nature Relationship Science and Technology Materialism What Is the Modality of Human Activity?
Activity and Work Efficiency and Practicality Progress and Change What Is the Temporal Focus of Human Life?
What Is the Character of Innate Human Nature?
Goodness Rationality Mutability What Is the Relationship of the Individual to Others?
Individualism Social Organization Forces Toward the Development of Regional Cultures The New Regions From the Intercultural Perspective Chapter 9. Comparative Cultural Patterns: Arab Culture The Arab States The Islamic Faith Muhammad, the Prophet The Koran Religious Practices Saudi Arabia Geography Discovery of Oil Ruling Saud Family and Conservative Wahhabism Oman Dominant Cultural Patterns Worldview Activity Orientation Time Orientation Human Nature Orientation Relational Orientation Communication Barriers Political Unrest and Terrorism Westernization Versus Cultural Norms Stereotypes From the Intercultural Perspective Chapter 10. Women, Families, and Children Perspectives on Communication of Women Status of Women Human Development Index Literacy and Education Life Expectancy Economics Violence Political Participation Laws Comparison of Individual Countries Nordic Countries Mexico China Japan South Korea India Sub-Saharan Africa Arab States Status of Families Marriage Status of Children From the Intercultural Perspective Chapter 11. Contact Between Cultures Colonialism Hawai’i Australia Cultural Imperialism Cultural Icons Cultural Hegemony Japanese Icon in Mexico U.S. Cultural Icons Diffusion Model Roles Case Study: Quality Circles Convergence Model Democracy in Bolivia and Botswana Adapting the Message Marketing Gerber Baby Foods Worldwide Religious Missionary Work in New Guinea From the Intercultural Perspective PART IV: Cultures Within Cultures Chapter 12. Immigration and Acculturation Culture Shock Stages of Culture Shock Reverse Culture Shock Symptoms Third-Culture Kids Immigration Migration From Japan to Brazil and Peru Migration to Argentina Migration From the United States to Brazil Recent Immigration to Western Europe Immigration to the United States Distribution Within the United States Predictors of Acculturation Similarity of Culture Personal Characteristics and Experiences Effect of Media and Transportation Advances Categories of Acculturation Citizenship Policies Germany Israel United States Japan From the Intercultural Perspective Chapter 13. Cultures in Marginalization and Separation and Segregation Marginalization: The Hmong History Cultural Patterns Marginalization: Russians in Latvia Separation: The Amish History Values Diversity Among the Amish African Americans Slavery Segregation German Reunification Asian-American Cultures Asian Immigration to the United States Power Indigenous Cultures From the Intercultural Perspective Chapter 14. Assimilation and Integration Assimilation: Australia Assimilation: U.S.
Melting Pot Concept Post-Communist Russia Integration: U.S.
From Melting Pot to Symphony and Stew Asian-American Cultures Hispanic Cultures Postethnic United States Communication Barriers in Integrated Societies From the Intercultural Perspective Chapter 15. Identity and Subgroups Argot Specialized Vocabulary Argot and Subgroup Identity Argot and Subgroup Boundaries Argot and Meaning Subgroup Media and Values Examples of Subgroups The Working Class British Punk Corporate Cultures Labeling Subgroups as “Others”
Labeling Claiming and Redefining the Label Rejecting All Labels Subgroup Indicators Argot Media and Marketing Prejudice Against Subgroups Homophobia
“Same Sex” Marriage or Marriage?
Assimilation of Subgroups From the Intercultural Perspective References Glossary