An Introduction to Intercultural Communication: Identities in a Global Community / Edition 5

Paperback (Print)
Rent from
(Save 59%)
Est. Return Date: 06/27/2015
Buy Used
Buy Used from
(Save 32%)
Item is in good condition but packaging may have signs of shelf wear/aging or torn packaging.
Condition: Used – Good details
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 97%)
Other sellers (Paperback)
  • All (15) from $1.99   
  • New (2) from $6.49   
  • Used (13) from $1.99   
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any coupons and promotions
Seller since 2010

Feedback rating:



New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

1412914426 MULTIPLE COPIES AVAILABLE - New Condition - Never Used

Ships from: Alpharetta, GA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
Seller since 2008

Feedback rating:


Condition: New

Ships from: Chicago, IL

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Sort by


In this Fifth Edition, author Fred E. Jandt once again sparks student interest in this ever-changing field with an easy-to-read, highly accessible and exciting introduction to the art of effectively communicating across group barriers. An Introduction to Intercultural Communication: Identities in a Global Community explores the key concepts of communication and culture, addressing: group barriers that make such communication challenging; dimensions of culture; multiculturalism; women, family, and children; and more - while retaining its unique, non-biased appreciation for all cultures and ethnic groups. Students acquire valuable verbal and nonverbal communication skills, learn to communicate in unfamiliar settings, and recognize culture’s influence on self-perception.

Read More Show Less

Product Details

  • ISBN-13: 9781412914420
  • Publisher: SAGE Publications
  • Publication date: 8/29/2006
  • Edition description: Fifth Edition
  • Edition number: 5
  • Pages: 464
  • Product dimensions: 7.30 (w) x 9.00 (h) x 0.90 (d)

Meet the Author

Fred E. Jandt was born of second-generation German immigrants in the multicultural south-central region of Texas. After graduating from Texas Lutheran University and Stephen F. Austin State University, he received his doctorate in communication from Bowling Green State University. He has taught and been a student of intercultural communication for more than 40 years, developing his experience through travel and international training and research projects. While Professor of Communication at The College at Brockport, State University of New York, his reputation as a teacher led to his appointment as SUNY’s first director of faculty development. He has retired as Dean of the Palm Desert Campus and Professor of Communication at California State University, San Bernardino, where he was named Outstanding Professor. He has also been a visiting professor at Victoria University of Wellington in New Zealand. He has extensive experience in the areas of intercultural and international communication, negotiation mediation, and conflict management. He was one of the first scholars to introduce the study of conflict to the communication discipline with his text Conflict Resolution Through Communication (Harper & Row, 1973). He has subsequently published many other titles in this area, including the successful trade books Win-Win Negotiating: Turning Conflict Into Agreement (Wiley, 1985), which has been translated into eight languages, and a casebook on international conflict management, Constructive Conflict Management: Asia-Pacific Cases (SAGE, 1996) with Paul B. Pedersen. For several years, he conducted the training workshop “Managing Conflict Productively” for major corporations and government agencies throughout the United States. Jandt continues to train volunteers who are learning to become mediators in the California justice system.

Read More Show Less

Table of Contents

PART I: Culture as Context for Communication Chapter 1. The Dispute Over Defining Culture Race Culture Superstitions Globalization Subgroup From the Intercultural Perspective Chapter 2. Defining Communication as an Element of Culture Confucian Perspectives on Communication Western Perspectives on Communication Components of Communication Communication Contexts Intercultural Communication Ethics Intercultural Communication Competence Communication Approach From the Intercultural Perspective Chapter 3. Culture’s Influence on Perception Sensing Our Senses and Their Limitations Effect of Culture on Sensing Perceiving Selection Organization Interpretation High Versus Low Context The Concept of Face A Case Study of Perception and Food From the Intercultural Perspective PART II: Communication Variables Chapter 4. Barriers to Intercultural Communication Anxiety Assuming Similarity Instead of Difference Ethnocentrism Definition Negative Effects on Communication Stereotypes and Prejudice Stereotypes Prejudice Case Study of Intercultural Communication Barriers:
China and the United States Population History Regional Differences China-U.S. Relationship Issues From the Intercultural Perspective Chapter 5. Nonverbal Communication Nonverbal Behaviors as Cues Nonverbal Communication as Intentional Communication Definition Functions Knowing Culture Through Nonverbal Messages Nonverbal Misinterpretations as a Barrier Nonverbal Message Codes Proxemics Kinesics Chronemics Paralanguage Silence Haptics Clothing and Physical Appearance Territoriality Olfactics Case Study: The Wai in Thailand From the Intercultural Perspective Chapter 6. Language as a Barrier Study of Language Origins Sapir-Whorf Hypothesis Development of the Hypothesis Applications Translation Problems Vocabulary Equivalence Idiomatic Equivalence Grammatical-Syntactical Equivalence Experiential Equivalence Conceptual Equivalence Pidgins, Creoles, and Universal Languages Pidgins Creoles Esperanto Language as Nationalism English: A History of Borrowed Words The Spread of English India South Africa Australia and New Zealand Canada United States From the Intercultural Perspective PART III: Cultural Values Chapter 7. Dimensions of Culture Individualism Versus Collectivism Case Study: Japan as a Homogeneous Culture Masculinity Versus Femininity Power Distance Uncertainty Avoidance Long-Term Versus Short-Term Orientation Case Study: Singapore Case Study: Commercial Airline Pilots Case Study: China From the Intercultural Perspective Chapter 8. Dominant U.S. Cultural Patterns: Using Value Orientation Theory Origins of U.S. Cultural Patterns Pre-16th-Century Indigenous Americans European Enlightenment Regional Differences Resulting From Immigration Forces Toward the Development of a Dominant Culture Value Orientation Theory What Is a Human Being’s Relation to Nature?
The Individual-and-Nature Relationship Science and Technology Materialism What Is the Modality of Human Activity?
Activity and Work Efficiency and Practicality Progress and Change What Is the Temporal Focus of Human Life?
What Is the Character of Innate Human Nature?
Goodness Rationality Mutability What Is the Relationship of the Individual to Others?
Individualism Social Organization Forces Toward the Development of Regional Cultures The New Regions From the Intercultural Perspective Chapter 9. Comparative Cultural Patterns: Arab Culture The Arab States The Islamic Faith Muhammad, the Prophet The Koran Religious Practices Saudi Arabia Geography Discovery of Oil Ruling Saud Family and Conservative Wahhabism Oman Dominant Cultural Patterns Worldview Activity Orientation Time Orientation Human Nature Orientation Relational Orientation Communication Barriers Political Unrest and Terrorism Westernization Versus Cultural Norms Stereotypes From the Intercultural Perspective Chapter 10. Women, Families, and Children Perspectives on Communication of Women Status of Women Human Development Index Literacy and Education Life Expectancy Economics Violence Political Participation Laws Comparison of Individual Countries Nordic Countries Mexico China Japan South Korea India Sub-Saharan Africa Arab States Status of Families Marriage Status of Children From the Intercultural Perspective Chapter 11. Contact Between Cultures Colonialism Hawai’i Australia Cultural Imperialism Cultural Icons Cultural Hegemony Japanese Icon in Mexico U.S. Cultural Icons Diffusion Model Roles Case Study: Quality Circles Convergence Model Democracy in Bolivia and Botswana Adapting the Message Marketing Gerber Baby Foods Worldwide Religious Missionary Work in New Guinea From the Intercultural Perspective PART IV: Cultures Within Cultures Chapter 12. Immigration and Acculturation Culture Shock Stages of Culture Shock Reverse Culture Shock Symptoms Third-Culture Kids Immigration Migration From Japan to Brazil and Peru Migration to Argentina Migration From the United States to Brazil Recent Immigration to Western Europe Immigration to the United States Distribution Within the United States Predictors of Acculturation Similarity of Culture Personal Characteristics and Experiences Effect of Media and Transportation Advances Categories of Acculturation Citizenship Policies Germany Israel United States Japan From the Intercultural Perspective Chapter 13. Cultures in Marginalization and Separation and Segregation Marginalization: The Hmong History Cultural Patterns Marginalization: Russians in Latvia Separation: The Amish History Values Diversity Among the Amish African Americans Slavery Segregation German Reunification Asian-American Cultures Asian Immigration to the United States Power Indigenous Cultures From the Intercultural Perspective Chapter 14. Assimilation and Integration Assimilation: Australia Assimilation: U.S.
Melting Pot Concept Post-Communist Russia Integration: U.S.
From Melting Pot to Symphony and Stew Asian-American Cultures Hispanic Cultures Postethnic United States Communication Barriers in Integrated Societies From the Intercultural Perspective Chapter 15. Identity and Subgroups Argot Specialized Vocabulary Argot and Subgroup Identity Argot and Subgroup Boundaries Argot and Meaning Subgroup Media and Values Examples of Subgroups The Working Class British Punk Corporate Cultures Labeling Subgroups as “Others”
Labeling Claiming and Redefining the Label Rejecting All Labels Subgroup Indicators Argot Media and Marketing Prejudice Against Subgroups Homophobia
“Same Sex” Marriage or Marriage?
Assimilation of Subgroups From the Intercultural Perspective References Glossary

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)