An Introduction to Intercultural Communication: Identities in a Global Community

by Fred E. Jandt

Overview

An Introduction to Intercultural Communication prepares students to successfully navigate our increasingly interconnected global community by introducing essential communication skills and concepts with the goal of cultivating intercultural communication competencies when interacting with different cultures and ethnic groups. Best-selling author Fred E. Jandt offers students unique insights into intercultural communication, at home and abroad, through a focus on history, culture, and popular media. Emphasis is also placed on the important roles that stories, personal experiences, and self-reflection play in building our intercultural understanding and competence. The Eleventh Edition presents the most extensive revision of the text, including tying chapter learning objectives to the content, a new "Point/Counterpoint" feature to present both sides of controversial issues in intercultural communication to aid in developing critical thinking skills, and current examples that speak to the changing dynamics of our global community.

Product Details

ISBN-13:	9781071887134
Publisher:	SAGE Publications
Publication date:	11/18/2024
Sold by:	Barnes & Noble
Format:	eBook
Pages:	584
File size:	35 MB
Note:	This product may take a few minutes to download.

About the Author

Fred E. Jandt was born of second-generation German immigrants in the multicultural south-central region of Texas. After graduating from Texas Lutheran University and Stephen F. Austin State University, he received his doctorate in communication from Bowling Green State University. He has taught and been a student of intercultural communication for more than 4 decades, developing his experience through travel and international training and research projects. While professor of communication at The College at Brockport, State University of New York, his reputation as a teacher led to his appointment as SUNY′s first director of faculty development. He has retired as professor and branch campus dean after having been named outstanding professor. He has also been a visiting professor at Victoria University of Wellington, in New Zealand. He has extensive experience in the areas of intercultural and international communication, negotiation, mediation, and conflict management. He was one of the first scholars to introduce the study of conflict to the communication discipline with his text Conflict Resolution Through Communication (Harper&Row, 1973). He has subsequently published many other titles in this area, including the successful trade book Win-Win Negotiating: Turning Conflict Into Agreement (Wiley, 1985), which has been translated into eight languages; a casebook on international conflict management, Constructive Conflict Management: Asia-Pacific Cases (SAGE, 1996), with Paul B. Pedersen; Conflict and Communication, Third Edition (Cognella, 2025); and Negotiation and Mediation (Cognella, 2025). For several years, he conducted the training workshop “Managing Conflict Productively” for major corporations and government agencies throughout the United States. Jandt continues to train volunteers who are learning to become mediators in the California justice system and served as an elected trustee of the Desert Community College District.

Table of Contents

WHY Study Intercultural Communication With This Textbook?
Acknowledgments
About the Author
Part 1 Culture as Context for Communication
1 Defining Culture and Communication
Sources of Identity
Culture
Cultural Definitions of Communication
The Media of Intercultural Communication
Discussion Questions
2 Intercultural Communication Competence
Perceptual Barriers to Intercultural Communication
Learned Barriers to Intercultural Communication
Communicating Racism
Overcoming Barriers
Identities and Intercultural Competence
Intercultural Communication Ethics
Discussion Questions
Part 2 Communication Variables
3 How Culture Affects Perception
Sensation
Perception
High Versus Low Context
Communication Between High- and Low-Context Countries: China and the United States
Current Issues in Chinese–U.S. Relations
Discussion Questions
4 Nonverbal Communication
Approaches to the Study of Nonverbal Behavior
Nonverbal Communication Functions
Types of Nonverbals Associated With Our Bodies
Other Nonverbals We Use to Communicate
Nonverbals in Cultural Context
Discussion Questions
5 Language as a Barrier
Sapir-Whorf Hypothesis
Translation Problems
Pidgins, Creoles, and Constructed Languages
Language as Nationalism
The Spread of English
Discussion Questions
Part 3 Cultural Values
6 Nation-State Cultural Values
Major Models of Cultural Values
Criticisms of and Responses to Cultural Values Research
Cultural Constructs
Related Constructs
Singapore and Japan Case Studies
DISCUSSION QUESTIONS
7 U. S. Values and Identity
Origins of U.S. Cultural Patterns
Value Orientation Theory
DISCUSSION QUESTIONS
8 Religion and Identity
The World’s Religions
Dominant Cultural Patterns in the Arab States
Saudi Arabia Case Study
Arab States and U.S. Intercultural Challenges
DISCUSSION QUESTIONS
9 Culture and Gender
Status of Women
Comparison of Individual Countries and Regions
Nonbinary Gender Identities
Gender Expression and Communication
DISCUSSION QUESTIONS
Part 4 Cultures Within Cultures
10 Migration and Acculturation
A World of Travel and Migration
Culture Shock
Acculturation
Immigration and National Identity
Immigration and the United States
Discussion Questions
11 Communities
Marginalization
Separation
Assimilation
Integration
Hispanic Culture Within the U.S. Culture
Discussion Questions
12 Identity and Communities
Community Language and Media
Examples of Communities
Sexual and Gender Communities
Sexual and Gender Communities and Othering
Redefining Sexual and Gender Communities
Discussion Questions
Part 5 Applications
13 The Impact of Cultures on Other Cultures
Colonialism and Imperialism
Development Communication
Cultural Icons
Glocalization
Cultural Hegemony
Discussion Questions
14 Future Challenges
Challenges to Sources of Identity
Future Challenges to Identity
A Final Word
Discussion Questions

Editorial Reviews

"This book is easy to read and digest, well organized, and your students will like it."

Zuoming Wang

"This text is one of my favorites in the field because it helps students see just how much intercultural communication impacts their daily lives. "

Andrea Ané Pearman

"I have used the Jandt text since I began teaching my course in International and Intercultural Communication, and I continue to use it because it only gets better with age."

Kay L. Colley

"This text offers an in-depth and sophisticated look at the many facets of culture. "

Meredith Marko Harrigan

"This newest edition is in line with the superior quality of earlier editions. Impressive in scope, sure to generate class discussion, and with material presented in an interesting manner.”

Ralph Webb

"The activities contained in each chapter are particularly valuable and lead to self-reflection. The items for group discussion are plentiful and well organized, leading to interactive and meaningful dialogue in the classroom. The prominent emphasis on historical and global issues, and how they affect intercultural communication, distinguish this textbook from other Intercultural Communication textbooks. "

Anne Randerson

This text offers comprehensive coverage of ICC while balancing theory and practical application. Students find it easy to comprehend and interesting reading. They enjoy being exposed to other cultures and ways of communicating while recognizing many cultures within the United States that require ICC skills.”

Ané Pearman

Jandt's book not only reveals the history of communication in a global context, but it strives to keep with trends in society. The book introduces intercultural competencies and barriers to students. It helps students think about the whole versus the individual.

Stefanie Leiter

An Introduction to Intercultural Communication offers real-world perspectives on cultural and intercultural communication, to include micro and sub-cultures within dominant cultures. It is rich with real-world experiences that reveal similarities and differences between cultural entities. Finally, this text offers a depth of content that fosters conversation and discussion of issues relevant to cultural communication.

Terilyn J. Goins

This text provides a balanced, comprehensive examination of theory and practice of intercultural communication with a blend of contemporary and classic sources.

Janie M. H. Fritz

Fred Jandt has an excellent track record in the field of communication studies and this textbook bolsters that reputation. It is current, wide ranging, and pedagogically sound.

Shawn Queeney

One of the best textbooks in intercultural communication for undergraduate students”

Mo Bahk

I prefer this text. The book is written in a manner that is clear and easy to grasp for students of all levels. There are elements in each chapter to use as starting points for discussions, for small group work or as homework assignments. The text is formatted well and organized in an easy–to-use way.”

Aimee L. Richards

"This text is one of my favorites in the field because it helps students see just how much intercultural communication impacts their daily lives. "

Andrea Ané Pearman

This text offers comprehensive coverage of ICC while balancing theory and practical application. Students find it easy to comprehend and interesting reading. They enjoy being exposed to other cultures and ways of communicating while recognizing many cultures within the United States that require ICC skills.”

Ané Pearman

"This text offers comprehensive coverage of ICC while balancing theory and practical application. Students find it easy to comprehend and interesting reading. They enjoy being exposed to other cultures and ways of communicating while recognizing many cultures within the United States that require ICC skills."

--Ane Pearman

"One of the best textbooks in intercultural communication for undergraduate students"

--Mo Bahk

"I prefer this text. The book is written in a manner that is clear and easy to grasp for students of all levels. There are elements in each chapter to use as starting points for discussions, for small group work or as homework assignments. The text is formatted well and organized in an easy-to-use way."

--Aimee L. Richards

From the Publisher